specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

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Average Rating

4.5

/
5

1.7K Reviews

5 Star
79%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
7%

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Review Time

Tony Smith
After sales service second to none

The staff can be a bit dour. But the service is second to none.

5
Date of experience: Jan 23, 2025
Jamie Butler
Good service

Good service, but given the wrong prescription. The glasses they gave me made my headaches worse. Lovely staff, though, at the Cheltenham branch

3
Date of experience: Jan 17, 2025
Eudora
Took three visits to get glasses that I…

Took three visits to get glasses that I could actually see and read properly! First visit was rushed by Optician and I asked to see another a few weeks later to find that my eye tests results were totally different second pair of glasses were much better as I could see and read properly

3
Date of experience: Jan 14, 2025
Ellen Reed
Staff friendly and knowledgeable…

Staff friendly and knowledgeable however end product is very poor quality...lenses had to be remade three times and I just gave up in the end.Won't be using them again.Not much point if you can't see with them...

3
Date of experience: Jan 05, 2025
Good service.

5
Date of experience: Jan 05, 2025
Shirley
Always go out of their way in talbot green

I tend to lose or my glasses break a lot . But if need fixing staff always happy to help fix any issues. Or will at least try to help fix an issue

5
Date of experience: Dec 26, 2024
Friendly staff.

Friendly staff.

5
Date of experience: Dec 25, 2024
Margo
Have had to spend £500 on new glasses

Have had to spend £500 on new glasses, those purchased at Specsavers did not meet my criteria and cost about £p500 have had a new eye test a new prescription

2
Date of experience: Dec 25, 2024
CiteK38
Lots of variety and easy to order…

Lots of variety and easy to order glasses with your given perception online so means you don’t have to go into a shop every time. Keep you updated till it arrives to your door. Good experience

5
Date of experience: Dec 23, 2024
Cleve Hughes
Don't ask for tinted specs

I had an eye test and asked for bi focals as usual but with a tint on When I wore them whilst driving I was met by some sunshine and the glasses went black I couldn't see a thing good job I was on a quiet open road so I could just pull them off Later when I phoned the Gorleston branch to tell them the clown I spoke to just wanted to sell me some Sun glasses even though I tried hard to say that the glasses are dangerous she just said if I have a gold label!!!!! she could offer me a discount on some Sun glasses I rang off so disgusted and went to a local company who just make up glasses from a prescription and so a total waste of time so I won't be going back to Specsavers again

1
Date of experience: Dec 11, 2024

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Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

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