specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

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Average Rating

4.5

/
5

1.7K Reviews

5 Star
79%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
7%

Filtered Reviews

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Review Time

Lee Howard
Staff were helpful and informative at…

Staff were helpful and informative at all times

5
Date of experience: May 07, 2025
Emerald Clark
I have been getting my contact lenses…

I have been getting my contact lenses from here for more than 2 years now and they are great!! Customer service is at the top 🔝

5
Date of experience: Apr 29, 2025
A very good experience on both 25/04/2025 and 12/05/2025

I have recently had appointments at both Specsavers hearing centre and opticians. The service I received at both was excellent and I couldn't fault it. The audiologist and the optician were very well informed and helpful, they were also very polite and friendly.

5
Date of experience: Apr 25, 2025
Charmaine Butler
Had a great experience with the staff…

Had a great experience with the staff looking after me and helping me choose my glasses.many thanks.

5
Date of experience: Apr 22, 2025
Estelle L.
Excellent Opticians

Always the best opticians.

5
Date of experience: Apr 20, 2025
Shaun Smith
Overall Specsavers provide a good…

Overall Specsavers provide a good service and product for a very reasonable cost. Over some years now my local branch has provided a very good service providing eye and hearing care and products for which I have rarely had any issues with. When something has needed a repair or replacement it has been done swiftly and well with no problems. I have every confidence in the technical service provided and have always been treated professionally and well. My local branch have been spot on.

5
Date of experience: Apr 09, 2025
ReaZiiZ
Easy to book and quick to see you but…

Easy to book and quick to see you but very expensive and take over 2 weeks to get glasses

4
Date of experience: Apr 07, 2025
Youss5359
Stamford

Stamford Fab service and helpful staff nothing is too much trouble and customer service is fantastic from all staff

5
Date of experience: Apr 03, 2025
Ralphie Barnes
Friendly experienced professional…

Friendly experienced professional people, was treated well.

5
Date of experience: Apr 02, 2025
Herschel Ross
Poor service : insensitive manner in sharing required actions …

Issue of manner in which prescription change discussed ; actually heart I went for a second opinion elsewhere . Caused distress as told an urgent referral to eye hospital was required ! Still waiting that urgent appointment 3 mths later !New lense were not delivered but retained in store - despite agreement to send out . Then I choose glasses - 10 days later informed prescription will not fit the frame ! Why wait for this time - required yet another trip and cost to revisit . Store director promised call - still waiting . 30 years a loyal customer - I think I’m the one offering lyslty not the other way round !

1
Date of experience: Mar 27, 2025

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Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

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