specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

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Average Rating

4.5

/
5

1.7K Reviews

5 Star
79%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
7%

Filtered Reviews

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Review Time

mx_57
Great Glasses!

Got two lovely pairs of glasses and had such a lovely experience!

5
Date of experience: Dec 11, 2024
Carol Butler
Staff members are always so very…

Staff members are always so very polite, friendly and helpful. Our little warrior loves coming for her eye checks

5
Date of experience: Dec 09, 2024
Horace B.
Customer service was welcoming and…

Customer service was welcoming and friendly. I didn’t need to wait much at all. My eyes got checked and I purchased my first pair of reading glasses which work just fine when I needed.

5
Date of experience: Dec 09, 2024
Braden Brown
Great staff good experience

Great staff good experience

5
Date of experience: Dec 04, 2024
Aaron Kelly
I wanted mainly reading glasses with a…

I wanted mainly reading glasses with a little bit of distance. What I got was miniscule reading. Virtually unusable glasses. I went to another optometrist . They found that the prescription in the lenses were wrong as well. Specsavers didn’t even respond to my email. I would never use them again. So much for customer service.

1
Date of experience: Nov 30, 2024
Clifton Long
A Bi-Annual Event.

I've been going to Specsavers for years. It's so efficient and the staff pleasant.

5
Date of experience: Nov 30, 2024
Anne Turner
My glasses are totally the wrong…

My glasses are totally the wrong prescription and I get an headache withing minutes off wearing them but need to be able to see to use phone read etc. I've not meet many who have had a good experience at Specsavers. It's so busy and it seems like they just want you in and out asap!

1
Date of experience: Nov 22, 2024
Yasmin A.
Bangor North Wales Team - The Best

Bangor North Wales Team - The Opticians are amazing, the whole team from the ladies at front desk to the back office are out of this world, the care they have for everyone is amazing, I used to go too other places but the team in Bangor is amazing so thank you

5
Date of experience: Oct 06, 2024
Hero Turner
I went to spec savers for a new pair of…

I went to spec savers for a new pair of glasses ones with a tint as I was going on holiday got nice frames all together cost £200. got to sunny climate they were blurred in the sun lookin through them, they had not removed the pen mark in middle of each lens, went back to them saying what i saw, they said they couldnt see anything wrong, I said you have to be wearing them, was told to come back my son was driving me home as the sun was out all I saw was two bright lights where the pen marks were, so went back a while later I was put to someone else a message had been left for him to look at!!! then he has the neck to tell me we can give you buy one get one free, i told him i just paid £200 and i was not paying for another pair, and nothing is free, now common sense would have told them put in new lenses but NO, blurred vision when driving eh hello they were varifocals reading and long vision, I have a disablity with balance so I could not wear them after that. Now they are sending me letter for eye test, dont think i will till this is sorted out

1
Date of experience: Sep 21, 2024
Nathaniel H.
The branch in Sainsburys Calcot are…

The branch in Sainsburys Calcot are really poor on customer service and were extremely unhelpful to tge point of obstruction. Worse the glasses I had from them for reading were not made to the prescription. Only discovered when tested at Vision Express for new glasses that I struggled to adjust to. Their were 2 major errors in the glasses from specsavers that I had been wearing for 14 months. They were expensive frames but pointless if the lenses aren't accurate. I will never go back to specsavers they just want to sell frames. To top it all they are the DVLA's optician for driving licenses.

1
Date of experience: Sep 14, 2024

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Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

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