specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.5

/
5

1.7K Reviews

5 Star
79%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
7%

Filtered Reviews

Filter Reviews

Review Time

Charlotte1412
Recent Visit

Staff friendly and professional.

5
Date of experience: May 23, 2025
Cody Brown
reliable shop…

Everyone I dealt with was very helpful and smiley.

5
Date of experience: May 22, 2025
Debbie Lewis
I had recently picked up my new glasses…

I had recently picked up my new glasses and sunglasses but after wearing my sunglasses I had a problem with focusing with them plus I got headaches while wearing them I went back to Towcester branch where I had them from they sorted the problem out with no bother and no charge excellent customer service.

5
Date of experience: May 22, 2025
Lena Rogers
Good service very polite staff and…

Good service very polite staff and helpful.

5
Date of experience: May 22, 2025
Yvonne
All the staff I dealt with were very…

All the staff I dealt with were very knowledgeable and helpful

5
Date of experience: May 22, 2025
Talitha Morris
Staff were very helpful & did not have…

Staff were very helpful & did not have to wait at all. Very pleased.They were very informative & helpful.

5
Date of experience: May 22, 2025
timoZpro5180
Explained the needs that I need to add…

Explained the needs that I need to add on glasses

5
Date of experience: May 22, 2025
Mitchell
Just a good service all staff…

Just a good service all staff professional and friendly

5
Date of experience: May 22, 2025
Lauryn Kelly
The assistant manager Lyndsey was so…

The assistant manager Lyndsey was so helpful as I was getting in a muddle with all the frames, she could see and came to assist. Resulting in me purchasing my glasses.

5
Date of experience: May 22, 2025
Adrien
Definitely NOT good value!

Staff very knowledgeable but the quality of the cases for 2 pairs of the glasses are very very poor, the cloths for cleaning the glasses is of very poor quality also and don't clean the glasses properly, finally after paying well over £500 for 3 pairs of glasses, I asked for a bag in which I could carry them. I was asked to pay a further 5p which is shocking after paying so much for glasses. I definitely won't be using Specsavers in the future!

2
Date of experience: May 22, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More