sportsdirect.de

2.5
2.5 Based on 201 reviews

Sports Direct bietet eine große Auswahl an Sportausrüstung, Kleidung, Schuhen und Accessoires der größten Marken wie Nike, Adidas, Puma und Under Armour. Ganz gleich, ob Sie Freizeitsportler oder Spitzensportler sind, in unserem Sortiment finden Sie alles...

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Average Rating

2.5

/
5

201 Reviews

5 Star
30%
4 Star
3%
3 Star
3%
2 Star
8%
1 Star
55%

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Marj Gibson
I ordered a child's kitchen on 17th…

I ordered a child's kitchen on 17th February i have had no communication from sports direct or Evie who are supposed to be delivering the item,I was charged over £9 for delivery 6 days on still nothing.The service is poor from both companies and will be expecting a full refund in cash not credit

1
Date of experience: Feb 22, 2026
TOM FLYNN
Placed an order of 10 items online but…

Placed an order of 10 items online but only 4 of them have turned up. Is almost impossible to speak to someone about it. No telephone number to call and the emails just seem to be a copy and paste generic email they send. Have been into two stores and they are also not helpful in the slightest. I am basically being told that I am lying and that all the items were picked and loaded and they aren’t going to do anything about my 6 missing items. Worst customer service I have ever come across

1
Date of experience: Feb 20, 2026
Calum Mc
Ordered boots which came a day early…

Ordered boots which came a day early but one of the boots came without a lace. Now they wont do anything about it.

2
Date of experience: Feb 16, 2026
music life ent group
Customer service was super and fast …

Customer service was super and fast delivery. Will most definitely buy from you guys again.

5
Date of experience: Feb 08, 2026
Leah Owen
This companies returns policy is a…

This companies returns policy is a shambles! Placed my order twice online so I kept both and then took one order in to exchange in store. But no… I have to send it back online even though it’s the same company. To top it off another £5 to send the items back!! Clearly this is how they are making their money! Must be making a killing after Christmas. Stupid

1
Date of experience: Jan 10, 2026
Corinne Nash
My son was given football boots for…

My son was given football boots for Christmas which were slightly tight, I went to the store and asked to swap for exactly the same boots just a size bigger but was told I couldn’t without proof of purchase! I then contacted the person who brought the boots and they sent me over proof of purchase, I then returned to the store to now be told as it was a online purchase I couldn’t change the boots in store. We needed the boots for the next day so I ended up buying the bigger pair and coming home with the original pair as well. I’ve since emailed and asked if I send the boots back can I please get a credit note to spend in store, the answer is no they will only refund the original buyer!!! I can not believe how difficult they are being and I certainly would never buy a present for anyone from this store!

1
Date of experience: Jan 08, 2026
Julie Whitwell
I have experienced a family bereavement…

I have experienced a family bereavement over the Christmas period, missed the returns period by 2 days and they wouldn’t extend. Awful compassion. We are retailers ourself and would never ever treat anyone this way, classic case of computer says no, no customer service at all. I would now think twice at shopping at sports direct and would always choose alternatives, even if they cost more!

1
Date of experience: Jan 08, 2026
Peta Wells
One of the worst companies I’ve ever…

One of the worst companies I’ve ever had the misfortune of dealing with.Sports Direct has extremely poor customer service. My husband is a size 9 and has always purchased size 9 trainers without any issue. Recently, we bought a pair of size 9 trainers from Sports Direct, but they were not true to size at all and were far too tight.I returned the item, only to be charged both the original delivery cost and the return postage for an item that simply didn’t fit as advertised. This is very unfair and disappointing. I am not happy with this experience and would think twice before ordering from them again.

1
Date of experience: Jan 03, 2026
Kunde
Very good expérience

Very good expérience, very fast Delivery

5
Date of experience: Jan 02, 2026
Hans H.
Unfortunately

Unfortunately, the packaging for all three units was completely crushed and dented! It's impossible to give something like that as a gift!

2
Date of experience: Jan 02, 2026

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Business Details

  • Sports Direct bietet eine große Auswahl an Sportausrüstung, Kleidung, Schuhen und Accessoires der größten Marken wie Nike, Adidas, Puma und Under Armour. Ganz gleich, ob Sie Freizeitsportler oder Spitzensportler sind, in unserem Sortiment finden Sie alles, was Sie brauchen, von Laufschuhen und Trainingskleidung bis hin zu Ausrüstung für verschiedene Ballsportarten und Fitnessaktivitäten.See more

  • language https://www.sportsdirect.de

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