sportsdirect.de

2.5
2.5 Based on 201 reviews

Sports Direct bietet eine große Auswahl an Sportausrüstung, Kleidung, Schuhen und Accessoires der größten Marken wie Nike, Adidas, Puma und Under Armour. Ganz gleich, ob Sie Freizeitsportler oder Spitzensportler sind, in unserem Sortiment finden Sie alles...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.5

/
5

201 Reviews

5 Star
30%
4 Star
3%
3 Star
3%
2 Star
8%
1 Star
55%

Filtered Reviews

Filter Reviews

Review Time

Denise Kimble
Customer service

Order came out quickly.Expensive trainers, as a present.Box ripped, and customer service - rubbish.Sports Direct ( United kingdom 🇬🇧)

3
Date of experience: Dec 12, 2025
Steve Rutter
No phone lines suzi the bot is useless…

No phone lines suzi the bot is useless keep cutting u off in the queue . Customer service is very poor on chat for a disabled person with mental health issues there is no empathy they r rude and just haven’t a clue . Next day delivery paid for not a chance still not here . Very poor service at 4pm told is it end of day no it’s not just wait then chat line shuts and I’m still waiting . Rude no professional ethics and empathy zero .

1
Date of experience: Dec 10, 2025
Isaac Dawson
Very sterotypical towards kids

As soon as my friends and I walked in we could feel many eyes on us due to this, our shopping experience was quite overwhelming. My friends and I are quite experienced golfers and before we had a chance to get anywhere near the golf section we were told not to touch anuthing or we would be out. We all purchased items at this shop and were paying customers, however, this did not seem to matter as after all we were kids. There was one helpful worker who was nice to us after she overheard us saying we had been told to leave. After this, my friend had fallen over and one of the workers had the audacity to say he was “pissing” around!😡😡😡I will not be returning as I now to not feel comfortable entering this shop as a child although I am very knowledgeable about what I was looking for.

1
Date of experience: Dec 09, 2025
Anonymous
Avoid

Standard typical braindead customer service from Frasers Group/Sports Direct.Received two items not matching the advertised description. Raised a complaint and heard nothing back.I’m allowing two more days before filing a dispute through my credit card.Other reviews on here also worth a read, the company is clearly incompetent.

1
Date of experience: Dec 08, 2025
Apo Plexic
Was a bit skeptical BUT

Was a bit skeptical due to the 1 star ratings but thought I'll give it a try. Everything perfect! Cheap, fast, delivery even earlier than estimated.

5
Date of experience: Dec 05, 2025
Steve avison
Absolutely useless

Absolutely useless. Ordered trainers to be delivered to st helens. Got email confirming as such followed by a confirmation email from evri who decided in their infinite wisdom they were delivering the parcel to a post office in Leeds 60 miles away.

1
Date of experience: Dec 03, 2025
Heiko Knittig
Everything fine… Thank you…

5
Date of experience: Dec 02, 2025
Philipp Stinson
They are trying disguise that they are…

They are trying disguise that they are shipping from UK. Results in longer shipping and damaged packeging.

1
Date of experience: Nov 28, 2025
sarah
You pay £4.99 for delivery of items

You pay £4.99 for delivery of items, you cannot exchange sizes, so they make you return and charge £4.99 for return. £9.98 and nothing to show for it. Used the sizing from their website for the products which was not true for the products received and now £9.98 out of pocket.

1
Date of experience: Nov 26, 2025
MABS
Issues with Next Day Delivery

I ordered item and paid for next day delivery. Item not delivered (delayed) but no confirmation of when it will arrive. More importantly I paid extra for next day and not refunded for this.

3
Date of experience: Nov 26, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Sports Direct bietet eine große Auswahl an Sportausrüstung, Kleidung, Schuhen und Accessoires der größten Marken wie Nike, Adidas, Puma und Under Armour. Ganz gleich, ob Sie Freizeitsportler oder Spitzensportler sind, in unserem Sortiment finden Sie alles, was Sie brauchen, von Laufschuhen und Trainingskleidung bis hin zu Ausrüstung für verschiedene Ballsportarten und Fitnessaktivitäten.See more

  • language https://www.sportsdirect.de

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More