squaretrade.com

4.1
4.1 Based on 1.5K reviews

Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers s...

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Average Rating

4.1

/
5

1.5K Reviews

5 Star
68%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
18%

Filtered Reviews

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Review Time

Tazewell Walker
They dragged their feet and took more…

They dragged their feet and took more than 3 month's to resolve my claim.

1
Date of experience: Mar 14, 2025
Rich Coleman
I had a little bit of trouble trying to…navigate the site

I had a little bit of trouble trying to navigate the site, but when I talked to a representative I was able to straighten the matter out.

4
Date of experience: Mar 14, 2025
SC87
Eye les claim

Tok care of my claim and received very promptly

5
Date of experience: Mar 14, 2025
Yara H.
Efficient in addressing the issue

5
Date of experience: Mar 14, 2025
Gwendolyn Adams
The experience was great didn't have to…

The experience was great didn't have to engage in unnecessary dialogue for this to make me feel better about my interaction with personal.

5
Date of experience: Mar 14, 2025
Swaine Barnes
My flip phone was dropped accidentally…

My flip phone was dropped accidentally and separated the top from bottom and was no longer useable. I was insured by Allstate SquareTrade. When I called and explained my situation, they did not hesitate to be positive and proactive in asking relevant questions and being helpful to me from the get-go. They explained how to handle the situation, that a new phone would be sent to me and how I should return the broken phone to them. It was all very clear and practical in how to handle the situation. The new phone was received swiftly and all instructions were clear as to how to return the broken phone to Allstate. I was truly very impressed in how swiftly and clearly and simply their process worked. Thank you Allstate, John

5
Date of experience: Mar 14, 2025
Monty Harris
The experience was fast and easy.

The experience was fast and easy.

5
Date of experience: Mar 14, 2025
Talitha Reed
What I Didn’t like was my bottom load…

What I Didn’t like was my bottom load water cooler broke instead of replacing it with the same one you tried to replace it with a top loader and it was a different color so in order for me to get the same one I had I had to add a addditional 50 I feel as though I should have got the same one replaced not give me one that was of a different model and color I don’t think that was a fair deal

3
Date of experience: Mar 14, 2025
Rudy
I got a lemon of a refrigerator and…

I got a lemon of a refrigerator and they finally took care of it

5
Date of experience: Mar 14, 2025
NL14
Quick attention to my problem

Quick attention to my problem. Timely manner for processing the claim.

5
Date of experience: Mar 14, 2025

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Business Details

  • Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more

  • email socialhelps@squaretrade.com
  • language https://www.squaretrade.com

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