squaretrade.com

4.1
4.1 Based on 1.5K reviews

Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers s...

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Average Rating

4.1

/
5

1.5K Reviews

5 Star
68%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
18%

Filtered Reviews

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Review Time

mithunc79
Well, maybe next time!

Well, the star rating thing was a "Bait-N-Switch" if I ever saw one!.Now for the beef. Simply put, the attendant eBay seller shall not take my money and then sell me a camera that was defective. It was after I got tired of the seller playing dumb, that I remembered my "Allstate Protection Plan" that I purchased! So, I launched my claim. My beef is that "APP" didn't inform me at my time of purchase that a devaluation would be pushed on me if I wanted resolution. .Again, save for your devaluation of what I purchased your insurance for in the first place, the service offered no issues..In my mind you still owe me the difference!Jim

4
Date of experience: Mar 14, 2025
Jeremy C.
easy to process warantee claim

easy to get warantee service for my black and decker food processor

5
Date of experience: Mar 14, 2025
Art Johnson
They send back without fixing my vacuum…

They send back without fixing my vacuum They said there is nothing wrong with vacuum

1
Date of experience: Mar 14, 2025
Radu Stoica
Great customer service

Great customer service

4
Date of experience: Mar 14, 2025
Emanuel
I returned the coffee pot and never…

I returned the coffee pot and never received my money back lady ask me if I wanted a check or debit card told her debit card would be fine! Will let people know the insurance is really a rip off so I’m out of 54.00 bucks plus tax!

1
Date of experience: Mar 14, 2025
Joanne Long
A part was ordered for my recliner

A part was ordered for my recliner. Refused to send it to my PO Box and we moved in the meantime while the part was getting shipped. They could not tell me what shipper shipped my part so I cannot contact anyone to find out where my part is. Therefore, I am without my part still. My issue is not resolved.

1
Date of experience: Mar 14, 2025
Helpful people

5
Date of experience: Mar 14, 2025
Demetria Cooper
I had a great experience

I had a great experience. They were incredibly responsive when I reached out for assistance, and the entire process was smooth and hassle-free. The customer service team was friendly and efficient, addressing all of my concerns with ease. I've actually never had such quick responses from a company.

5
Date of experience: Mar 14, 2025
Slow repair approval process

Repair work was great, extremely slow with getting needed parts approved and sent. 28 day time service is not acceptable.

3
Date of experience: Mar 14, 2025
Daniel Turner
No problems except trying to get to the…

No problems except trying to get to the right category on the webpage. Once that was fixed the process was quick and easy.

5
Date of experience: Mar 14, 2025

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Business Details

  • Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more

  • email socialhelps@squaretrade.com
  • language https://www.squaretrade.com

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