squaretrade.com

4.1
4.1 Based on 1.5K reviews

Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers s...

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Average Rating

4.1

/
5

1.5K Reviews

5 Star
68%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
18%

Filtered Reviews

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Review Time

Geoffrey Long
Long Lead Time for Visit

It took several weeks from my first call to having a service tech on site and the agent I spoke with was unconcerned and dismissive.

1
Date of experience: Mar 21, 2025
Mark Yates
Good fast and easy.

5
Date of experience: Mar 21, 2025
Lygix
Not what it SEEMS!

I was given the run around and told to call the item's manufacturer when I file my claim. When I logged in again, my claim and plan had been deleted as if I never had the coverage. Good thing I have a copy of the purchase and order number.

1
Date of experience: Mar 21, 2025
Returns was easy and wait time to get…

Returns was easy and wait time to get claim completed was efficiently fast. The person with customer service was very friendly and was knowledgeable with procedures.

5
Date of experience: Mar 21, 2025
Jaden
They have always helped

They have always helped. And in a timely manner.

5
Date of experience: Mar 21, 2025
Mara Carter
WORTHLESS!

My unit is still doesn’t work. Waiting since February. Called back and someone was supposed to call in 24 48 hours. Nothing and No one. Horriblee customer service.

1
Date of experience: Mar 20, 2025
I was not giving full details.,

The computer was not the issue it was the keyboard and mouse. To my knowledge the keyboard and mouse should have been replaced, but wasn’t. There I’m not satisfied with the service that was provided.

2
Date of experience: Mar 20, 2025
Rodney B.
Allstate Protection Plan for the…

Allstate Protection Plan for the Bissell vacuum that I purchased online from Walmart was most effective. The vacuum wasn't picking up as efficiently as it did when I first started to use it, so I checked with Allstate and they had a replacement out to me in less than a week. Very impressive service.

5
Date of experience: Mar 20, 2025
hbraux
did not get my 25.00 back

2
Date of experience: Mar 14, 2025
George
Fast and easy

It was easy to submit a claim and fast to get my iPad screen repaired.

5
Date of experience: Mar 14, 2025

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Business Details

  • Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more

  • email socialhelps@squaretrade.com
  • language https://www.squaretrade.com

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