squaretrade.com

4.1
4.1 Based on 1.5K reviews

Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers s...

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Average Rating

4.1

/
5

1.5K Reviews

5 Star
68%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
18%

Filtered Reviews

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Review Time

Robert Lojewski
Well worth the cost and piece of mind.

Well worth the cost and piece of mind.

5
Date of experience: Oct 06, 2025
customer
I have submitted pictures as requested…

I have submitted pictures as requested and now they need them again. Such a hassle.

1
Date of experience: Oct 06, 2025
Chuck
Easy to make a claim

Easy to make a claim. Well worth it.

5
Date of experience: Oct 06, 2025
Brenda
All state is the greatest

I called all state and the whole process was easy and I had my laptop back in a week. I am really glad that I took out the insurance. All state was really great.

5
Date of experience: Oct 06, 2025
Curtis Thacker
SquareTrade helped me achieve my claim…Success was created.

SquareTrade helped me achieve my claim process going forward. Thanks! SquareTrade

5
Date of experience: Oct 06, 2025
Barbara
I did get a refund for my product

I did get a refund for my product, and it happened fairly quickly. However, more communication would have been helpful and less frustrating for me.

4
Date of experience: Oct 06, 2025
Michelle P
Lengthy process tho it works

Bought a ninja ice cream machine protected by all state. Item stopped working out of nowhere, filed a claim, was told after a week that they will replace my item. After processing the replacement, ive waited another week saying my replacement will be sent but no updates, followed up again and said they will process and ship it and wait for another 1-2 weeks. but no replacement arrived (almost forgot about it even). Followed up, they decided to just reimburse the amount through a check which i waited for another week. Took more than a month to process. But I ultimately got my check and responses via email so i at least rated it high. You need to have lots of patience waiting for it and really follow up.

4
Date of experience: Oct 06, 2025
customer
Excellent service

5
Date of experience: Oct 06, 2025
MICHELLE BEALER
I was only giving a partial refund my…

I was only giving a partial refund my damaged item. The entire amount should be given.

4
Date of experience: Oct 06, 2025
Francis LeeYoung
Communication

Communication, on time responses to investigate questions.

5
Date of experience: Oct 06, 2025

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Business Details

  • Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more

  • email socialhelps@squaretrade.com
  • language https://www.squaretrade.com

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