squaretrade.com

4.1
4.1 Based on 1.5K reviews

Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers s...

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Average Rating

4.1

/
5

1.5K Reviews

5 Star
68%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
18%

Filtered Reviews

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Review Time

customer
Excellent service

5
Date of experience: Oct 06, 2025
MICHELLE BEALER
I was only giving a partial refund my…

I was only giving a partial refund my damaged item. The entire amount should be given.

4
Date of experience: Oct 06, 2025
Francis LeeYoung
Communication

Communication, on time responses to investigate questions.

5
Date of experience: Oct 06, 2025
ShelLu Arrowsmith
It's a good deal

I was a little confused on what to return for repair. Their forms are targeted to the digital equipment and not the vacuums. Make sure you have the model name, mine wasn't on the unit, but the rest of the info needed was there. It was straight forward to return with their shipping label. They sent my vacuum back in a timely manner. If you have an auto floor vacuum, you might want to keep the box so it's easier to pack the dust bin.

5
Date of experience: Oct 06, 2025
Gail thaxtoncustomer
Great service

Great no problem very nice

5
Date of experience: Oct 06, 2025
Ernest Friar
+ Scheduling of TV repair was easy

+ Scheduling of TV repair was easy, although it didn't work. - The replacement TV was not quite the same quality as the failed TV, but acceptable.

4
Date of experience: Oct 06, 2025
customer
Telephone and delivery reps where great.

Telephone and delivery reps where great.

5
Date of experience: Oct 06, 2025
Joyce Salter
quick response with protection claim.

5
Date of experience: Oct 06, 2025
Jessie
Thank you for the grandpad and the…

Thank you for the grandpad and the charger enjoying them

5
Date of experience: Oct 05, 2025
Tina
I don't know what the point of a…

I don't know what the point of a protection plan is when I can't use it. There is no one to fix the frame of the tent. But you will not supply a new one. Update: they reached out and are providing a refund

4
Date of experience: Oct 05, 2025

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Business Details

  • Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more

  • email socialhelps@squaretrade.com
  • language https://www.squaretrade.com

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