squaretrade.com

4.1
4.1 Based on 1.5K reviews

Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers s...

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Average Rating

4.1

/
5

1.5K Reviews

5 Star
68%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
18%

Filtered Reviews

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Review Time

ReQual Steele
They were awesome I didn’t have to wait…

They were awesome I didn’t have to wait long. They were very nice to me.

5
Date of experience: Sep 05, 2025
Lindsey Garrison
Easy peasy

The process was very easy from filing the claim, to making the appointment with the 3rd party to exam the damage, to receiving information about the outcome.

5
Date of experience: Sep 05, 2025
Christina
The overall process took a long time

The overall process took a long time. The communication was a big challenge as I had to share the issues every time I called. The Pakistani staff were so kind and professional but it always took an extraordinary amount of time because the story needed to be repeated every call. I found the staff in South America were kind but the phone reception was always static, they took a lot of my time also. Many of the supervisors made promises which were not kept. The price of the dishwasher had almost doubled in replacing a new one. Over, I was pleased with the outcome even though it took a long time.

4
Date of experience: Sep 05, 2025
Gretchen Blum
Easy claim process.

The way they handled my claim. I thought it was going to be a hassle, but everything went so smooth and the folks I talked to were great to work with!

5
Date of experience: Sep 05, 2025
Henriette
The process was simple and easy

The process was simple and easy. I like how everyone was willing to help.

5
Date of experience: Sep 05, 2025
customer
Broken item was return and replaced…

Broken item was return and replaced within 1 week.

5
Date of experience: Sep 05, 2025
Mario
I cancelled the Plan and received a…

I cancelled the Plan and received a confirmation email dated 09/04/2025I supposed to receive a refund since which I neverPlease send me back the refund ASAP

1
Date of experience: Sep 05, 2025
Darlene Schlosser
I had a 3 year protection plan on my…

I had a 3 year protection plan on my furniture. A few months ago, I noticed the futton starting to sag. It became unsafe to sit on a few days ago. Because I stated the problem started a few months ago, they would not honor the claim. At that time, the futton was still acceptable. If I would have filed a claim at that point, it would have been denied because the furniture still functioned. Once the back part stopped staying up in a sitting position and the middle seemed to collapse, that is when I filed the claim. It was denied.

1
Date of experience: Sep 05, 2025
Carole
Replacing the screen on my phone was…

Replacing the screen on my phone was fast and easy

5
Date of experience: Sep 05, 2025
Raul Matus
I didn’t have trouble getting help

I didn’t have

5
Date of experience: Sep 05, 2025

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Business Details

  • Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more

  • email socialhelps@squaretrade.com
  • language https://www.squaretrade.com

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