squaretrade.com

4.1
4.1 Based on 1.5K reviews

Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers s...

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Average Rating

4.1

/
5

1.5K Reviews

5 Star
68%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
18%

Filtered Reviews

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Review Time

customer
I wish they would post a phone number…

I wish they would post a phone number as I needed to speaker to a real person. That was frustrating. I finally had to look up a phone number and after being transferred, I finally got to speak to someone. other than that it was good.

4
Date of experience: Sep 05, 2025
customer
The Best Insurance Ever…

They were amazing they did everything they said they would no small fine print that excluded them from fixing the labtop it was fast and like brand new I wish all insurance was as honest and as good as this one

5
Date of experience: Sep 05, 2025
Mitchell Harris
Responsive and professional customer…

Responsive and professional customer service. Timely problem resolve and final processing.

5
Date of experience: Sep 05, 2025
customer
Easy to interact with Allstate

Easy to interact with Allstate. Agents helpful and responsive. Clear communication. No "splitting hairs," on eligibility.

5
Date of experience: Sep 05, 2025
customer
smooth process

smooth process. everyone professional

5
Date of experience: Sep 05, 2025
Barbara Miller
It was pretty easy to deal with

It was pretty easy to deal with. I just don't understand why you first tried to make me take a much inferior dehumidifier than I had originally purchased. In the end everything worked out, but it took longer than I expected.

4
Date of experience: Sep 05, 2025
customer
Smooth and Easy Process

everything went smooth and the process was easy. Lines of communication were easy and clear, had no issues. the response time and repair time ware an breeze.the only down side was, i sent the package in the original packaging and the package was returned in a non original packaging, i keep the original packaging for inventory purpose and other personal reasons (for my company) just in case of anything.it would have been great to get it back in the same way i sent it.

3
Date of experience: Sep 05, 2025
Gary Smith
Handled very well and promptly

Handled very well and promptly. Briggs n Stratton customer service sucks. Love Allstate protection!

5
Date of experience: Sep 05, 2025
Maxcine
I was happy to receive a new TV

I was happy to receive a new TV. The people were very helpful and polite. Thankful for protection plan.

5
Date of experience: Sep 05, 2025
Revia Hammond
Always available and will recommend.

Always available and will recommend.

5
Date of experience: Sep 05, 2025

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Business Details

  • Over the past decade, Allstate Protection Plans has revolutionized the product protection category. We’ve done it with innovation, new technology, and by following the golden rule: treat others as you want to be treated. That’s why over 70% of consumers say they prefer Allstate Protection Plans over our competitors. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture.See more

  • email socialhelps@squaretrade.com
  • language https://www.squaretrade.com

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