Review Time
Yuliia was top of the line! I had an issue with a purchased product and she walked me through the entire process patiently, always feeling helpful and kind throughout. I could not have asked for a better customer service experience...thank you so much!!
Preordered a pair of Status X Pro Earphones in August when it was said on their website they will ship in mid-September and i will be one of the first to get them. Them shipping was delayed to October 13. / 14. (and it was said that this date is conservatively - so more likely they will ship BEFORE this date) and guess what - still no shipping notification and no more e-mail answers. Another one who wants his earphones RIGHT NOW!Poor customer experience.
Great company and awesome service! The headphones were really nice, amazing quality, they just didn’t fit my ears right after trying them for about a month and a half. They sent me a free return label and refunded me right away. Super easy and friendly to deal with. Would definitely buy from them again!Try them, you have nothing to lose!
I’ve had the over head and ear buds for almost a year (they’re brilliant) I recently had a connectivity issue with my right ear bud charging.After not being able to fix I got in touch, within a matter of hours I’d had multiple replies and replacements for both.Up there with the best customer service I’ve experienced! Looking forward to them coming and will be a returning customer for sure.
I ran over one of my ear buds and sent a customer service request to see if I could replace just one ear bud. Within about 30 minutes of my inquiry inquiring, I got an email from Yulia who walked me thru the process to order a single ear bud. Nice work by Status for their excellent customer service and responsiveness!!
I was excited for these earphones about everything that they offered when I got them almost immediately I noticed it was a terrible fit it was very difficult to find a the correct fitting as well as the design of these make it difficult for them to stay in your ears if you're doing anything vigorous there's not any sort of attachments that secure them to the ears and they fall out often especially if you're doing strenuous activities or any activity that might cause a little bit of sweat or perspiration or even in heat. One of my headphones fell out of my ear and onto the ground and then had a constant rattle after that and the other one fell into a puddle shortly after I left my honest opinion on Instagram and someone from the company reached out saying they would do a promotional deal on a price but then they wanted all of my information and my address and when I asked to take this over to an email account I was left on red constantly this company is terrible I've looked up other reviews and apparently it's very common for them to completely dismiss their consumers these headphones are not worth the price the sound is good but to be honest I don't think people need to have that many subwoofers in a headphone anyway but if these headphones actually stayed secured in the ear it might be worth it but it is absolutely not worth it for the amount they fall out of the ears how delicate they are and how incredibly difficult it is to get reliable customer service 0 out of five would not recommend to anyone especially anybody that's an audio file incredibly disappointing company
Sound great but after an update, right earbud just stop working. Hard reset it, still didn't work.When I put back into the charging case, there's no sign that it is charging very disappointed. Customer Support is also useless. Still asking for the transaction receipt before helping me. What a BS they are!
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The simple, high quality headphones you’ve always wanted but could never find. Audiophile standards and minimalist design - priced within reach.
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