Review Time
No problems with the first order i made. The second order,was and still is only trouble.. Haven't heard anything about updates since 3/4/2023 Tried mail them multiple times,no luck.Tried a another email,with luck,but that only lasted about 3 responses. Now I don't get a response at all.. No package,no t&t and no response. Total radio silence from there end. Don't recommend.. Hope i get the package,but I'm not putting my money on it.
Horrendous company. The customer service is appalling. 3 times I’ve ordered from them and 3 times there’s been great delays in my order arriving. Last time was 8 weeks and this time I haven’t even received it. Sent multiple emails and just get ignored.
I searched for a particular Craftsman chainsaw. Result was a very low price. I ordered via Paypal The only way the site would permit. Soon received an email stating that I authorized a payment to Mary Hudson. I tried to cancel via PayPal(PP). PP would not. Said that I had to cancel thru seller. I sent 2 emails to seller. No reply. PP paid Mary Hudson. Received email that item was shipped. Next email stated item was delivered in my mail or close to it. A chainsaw would not fit into my mailbox which is 110 ft. from my house and 2 ft. from road. PayPal closed my claim. Never received item
Placed an order shipping said 2-3 days paid 7-8quid for 48hr shipping. 3 weeks pass heard nothing ignored all my emails couldn't get through to them no sign of parcel no tracking nothing opened a dispute typical they then reply to that straight away! Then they said I'm due a refund that same day as they put my order on hold so after 3 weeks they hadn't even posted it. Nothing to say there was delays in dispatching orders. Still haven't received refund or items. Absolute joke of a company do not order from them unless you want to wait months for something that may not even arrive.
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