Review Time
I have made an order over a month ago, to this date they havent shipped it out, and they wont reply to any of my emails or messages on instagram. i will never order anything from them again. The owner "Adam James Row" has very bad reputation in the UK (and everywhere else) for ignoring and literally scamming people.
I’m absolutely appalled by this company and the wait times for delivery. They don’t respond to emails or Instagram messages when you enquire to where your order is. I used to buy several items of clothing, cleaning products etc off here however I certainly won’t be anymore. Their communication with customers is terrible.
I’m getting absolutely sick of this company. They used to be brilliant and have my order shipped within hours of processing and now it’s over a 3 week wait to even have an order dispatched. Their customer service has gone down hill so much too. Used to be amazing and super fast with responses and the owner, Adam, even used to call me to keep me updated on my orders if there was any issues. They call me a “V.I.P” customer yet I’m still awaiting for just a phone case 3 weeks later after paying for next day delivery. Absolute joke.
If I could give no stars I would. For a brand to name themselves a ‘number one automotive brand’ and get my order wrong twice is atrocious. I ordered on the 15th Feb, my order came on the 3rd March. On opening the parcel I realised it had been sent out with only one correct item. I ordered 2 lanyards and 2 sun strips (one matte white and one gloss black) I had received 2 gloss black ones instead. Fair enough mistakes are made but the lanyards weren’t in there either. So I emailed to enquire about this and they said they would send them out. I’ve only just received my items today (17th March) as after getting my order so wrong they still sent it out 2nd class. So a month long ordeal with this order and they have still managed to get my sunstrip wrong. I ordered Matte white and they have sent me gloss white. I’ve never known a company to get it so wrong, I would avoid them if you don’t want to waste your time and money.
Placed my order just over 3 weeks ago, have emailed them numerous times to which they responded once stating that my order will be shipped the following Monday, well it’s been 4 days since the Monday and still haven’t heard anything, emailed them again to no response, so I decided to email asking to cancel the order for which they responded and refunded me within 10 minutes?! So clearly they are just ignoring the other emails!
I ordered 2 items over a month ago for Christmas presents for my son .. the only thing I have hears since is asking for a review on items I have not received.. I have tried various ways of getting in touch to have no communication back .. I don't even know how to get a refund for the purchase .. DO NOT ORDER FROM THIS SITE
Very unhappy with my experience ordering with Strictly Static.I placed an order on the 21 September. I emailed for an update on the 30th September and I was told my order would be ready to leave in the middle of next week (6th October). I emailed again on the 8th and I was told that my order was delayed due to fuel shortages. I emailed again on the 13th and received no reply. I emailed again on the 18th and I was told my order was leaving that day and would be with me within 2 days. I replied asking for a tracking number and was told it wasn’t available but they would send it to me. After not receiving it, I emailed and received no response. I emailed again a day later and yet again received no response. Once again I emailed the day after, no response. My order finally arrived on the 22nd October, over a month later, and I was very disappointed with the items. The main item I was looking forward to was the “Donut Touch Floor Mats”. The design that I received is different from what is shown on their website. The graphic is different and in my opinion, not as nice. The mats also don’t feature the stitching around the edges like is shown on their website. I also ordered snow foam and I was given a different one than I had ordered.I emailed Strictly Static on the 22nd to say I wasn’t happy and as of today, the 27th, they haven’t replied. The last communication I’ve had from them was on the 18th October.
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