Review Time
Shame people are giving bad reviews, I got these and really loved them I have to say shipping took a lot longer then I expected and hoped but they might be a small team who struggle when they get a lot of orders but looking at the quality of the product (floor mat) it looks like they spent a lot of good time and effort.
Ordered in December, was told to use the 'shop' app to track my parcel. Mid January the app stated my item had been delivered by royal mail 48 hour tracking but would not provide me with the tracking number. I sent 2 separate emails 10 days apart to the sellers asking for proof of tracking as it has not been recieved. Another 2 weeks went by and heard nothing back so I contacted the bank to assist in a refund. The bank provided me with my refund. A few days later I received a random tracking number from the seller, however this was just a purchased number and nothing had actually been taken to royal mail for dispatch. It's been another 10 days since and still that tracking number states the same ' that royal mail are awaiting for the parcel to be sent to them'. I'm glad I've got my refund back as it's been 2.5 months, no response from the seller and items did not arrive. So much for paying £9 for delivery and being told I would receive it in 10 working days. This company is a joke, I don't care if someone is running it solo, don't take orders that you can't keep up with. This seller spends more time uploading photos to their social media pages than considering your order. Go elsewhere.
First time ordering. Put my order in on 27th January, and I’m still yet to receive it. Emailed them twice and had absolutely no response. Terrible company. Will not be ordering from here again and will be advising people to stay away. Never been so disappointed with an online company. They’re based in the UK and so am I so there is absolutely no reason I shouldn’t have received this yet. Royal Mail supposedly been expecting the order since 9th Feb…can’t stress enough how much of a joke this whole experience has been. DO NOT USE!!!
Over a month has passed and still not received my order, spent well over £100!Says delivery in time for Christmas but doesn’t specify what year for Christmas that is! Absolutely ridiculous service! Will definitely not be using them again.
I ordered from strictly static not long ago and the have sent me someone else's order! I sent them an email telling them what the issue was and they never got back to me. This is shocking because i ordered from here for someones Christmas. This is totally unaceptable!
Shocking company, luckily bought from them at a show so at least I knew i'd receive my goods unlike most customers. Only thing worth buying was some stickers. Stay away from the clothing it's terrible quality, looks much better online which is a lie. Steer clear of this scammer and wait till a show if you want to buy anything
Ordered a hoodie on the 26th October which was in stock and ready to shipPayment taken 48hr delivery tracked via Royal mail5 days later still no item, email received stating item will take 7-14 days to pick and pack (5 days after ordering)No tracking number provided, downloaded the shop App as instructed, still no tracking info provided Item claimed to be shipped but no proof of this Zero response from strictly static to my queries Still not received the item Cancelled my order and got my bank to cancel the paymentAvoid this company at all costs, plenty of reputable brands out there that deserve and want your business. Strictly static are far more interested in posting daily instagram posts than actually dealing with their customers. Awful customer service. How this business is still in operation after reading all the other reviews is concerning.
Always a pleasure dealing with strictly static,orders take around 2-3 weeks to arrive but once you know that it’s not an issue, all these bad reviews of inpatient people dissing a well respected business makes me laugh, keep up the good work
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