Review Time
This service is completely ineffective; I attempted the simplest tasks, but it just does not respond. I tried using existing videos to make changes, but it failed to cooperate. Even basic image modifications were not executed. It consistently misinterprets text and usually gets everything wrong. I strongly recommend avoiding this service! They are aware of their shortcomings, which is why they do not provide refunds.
This service is completely non-functional; I attempted the most basic tasks imaginable, but it simply does not respond. For example, I tried to modify an existing video and change a symbol, but it failed to execute the request. Even when I used images for simple edits, it wouldn't comply. The text interpretations are consistently incorrect; it generally gets everything wrong. I strongly advise against using this service! They are aware of their flaws, which is why they do not offer refunds.
Someone took my work and misrepresented it as their own. My partner and I have been trying to get it removed from the platform, but we have only encountered silence from the support team. The video remains online despite their stated policy against art theft, which is clearly not enforced.
I accidentally signed up for an annual subscription instead of a monthly one and realized my mistake immediately. I attempted to contact the support team multiple times to resolve this and request a refund for the €96.00 charged, but I've received no response. It's incredibly frustrating to be stuck with an unwanted year-long subscription, especially with no way to reach customer service. I'm very disappointed with the lack of support and wish to have my money refunded promptly.
As others have mentioned, do not share your credit card information with this company. It is impossible to cancel the service, and they attempt to charge my card daily. I've sent multiple emails but have never received a response. It's a scam!
I previously used a different AI studio that, while more expensive, was far superior. This service automatically converts outputs to 720p, and the credits keep accumulating as the video length increases. Unfortunately, the text-to-video feature is consistently inaccurate. I thought the plans were cheaper, but it turned out to be a waste of time. I advise against using this service; it's better to invest in something more reliable.
The free service is decent, though limited, which led me to upgrade to the Ultimate plan for $948 annually. Initially, it worked well, but after a week, I logged in to find all my credits removed, and I could only access the free service. I reached out to support multiple times, but they did not respond. They have taken my money without providing a refund or support to restore the service. I recommend anyone considering this platform to think carefully before providing credit card details.
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