Review Time
Pretty obvious they have bots that have left 5 stars lolDeposited two weeks ago. Ran it up to 4k. Tried to cash out 4k (get hit with the $3k daily cashout alert) hilarious …but that’s fine. Go to cashout 3k. They ask me to send documents I do. I go above and beyond and send multiple verification docs, bank statements, selfies with the cards etc Then live chat says I should continue to fire slots while I wait lolThen they suggest breaking it into $200 withdrawls (what?! What kind of clown show is this)Then they literally just go ghost lolIt’s been 10 days still no response. No email. Their live chat is hilariously awful.They just keep canceling my withdrawl with no notice or reason lolThey will string you along with “just waiting for compliance”The most hilarious part is they advertise instant withdrawl …they literally don’t let u withdrawl.Stay far far far away from this site pretty obviously a scam site sadly
am writing to formally request immediate action regarding a serious violation of your player self-exclusion policy.On November 3rd, I submitted a request to be self-excluded from my account. I received no response, and on the following day I was still able to log in and continue gambling, ultimately losing $800. This is documented.Immediately after this occurred, I contacted customer support and explained the situation in detail. Support initially acknowledged the issue and informed me that the matter would be forwarded to your compliance team for review. My support ticket fully documents both the self-exclusion request and the subsequent losses.Since that time—now three weeks later—I have received no follow-up, despite multiple requests for an update. I have been completely ignored by support, and no one from compliance has reached out to address this matter.Your failure to process a submitted self-exclusion request, combined with allowing continued account access and financial loss after such a request, constitutes a clear breach of your responsible gaming obligations and raises serious regulatory and ethical concerns. Ignoring follow-up attempts only further demonstrates a lack of compliance oversight.I am requesting that a member of your compliance department contact me immediately with a formal response and resolution. If this issue continues to go unaddressed, I will have no choice but to escalate this with the appropriate regulatory authorities, as the circumstances present grounds for a license review.I expect acknowledgment and a substantive response promptly.I will absolutely change this review once it is made right
I really did enjoy their site but that all changed recently when they started messing with my redemptions. I had redeemed several times with them before and I didn't have a problem but what I want a decent amount of money they started rejecting all my redemptions. and then they wouldn't send out any information or let me know why and I just didn't get it because I just redeemed with them a couple times the last week and now they want to reject my redemptions when nothing has changed so. and not informing me or any customer service at all and just say the same thing over and over that it's under review that it's under review but whatever I am not having a good experience anymore with them. Still no redemption that was issued on 11-10-25!
Sweeps Royal Is hands down the best casino around. They have a variety of game selections and constantly have coin package deals that are awsome. The redemption process Is the fastest that I've semen so far.
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SweepsRoyal is America's #1 Social Casino – completely free to play with the chance to win big! We offer Instant Redemptions, 24/7 Live Support, and some of the highest RTP rates in the industry. Enjoy amazing bonuses, exciting gameplay, and a community that celebrates your wins. We have a wide selection of Crash Games, Slots, Table Games, Live Casino, Fish Games, and much more! Getting started is easy – we accept a wide range of payment options including Debit and Credit Cards, Bank Transfers, Crypto, Venmo, Zelle, CashApp, and PayPal. With secure transactions, fast rewards, and nonstop entertainment, SweepsRoyal is where real players come to play, win, and have fun.See more
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