switchcarrental.co.uk

4
4 Based on 96 reviews

Switch is a new vehicle rental brand from Scot Group Ltd which operates the Thrifty network throughout the UK. Switch is a sister brand to Thrifty and offers flexible car and van rental services to businesses and personal customers with a focus on respond...

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Average Rating

4

/
5

96 Reviews

5 Star
72%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
24%

Filtered Reviews

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Review Time

Mark
Dreadful company

Gave the company a deservedly bad review here about how my car was taken from my drive without warning. I thought it had been stollen. They replied asking me to contact them. And did nothing with my reply. Pretending to care. Dreadful company.,

1
Date of experience: Feb 12, 2026
Steve, Somerset
Excellent Service throughout

I hired a car online from Thrifty in Taunton, Somerset for 8 days, at a very reasonable price, while my car was being repaired.The staff, Hannah and Harry, were very friendly and efficient.The car was a Peugeot 3008, which did exactly what I needed it to do.I actually returned it 3 days early, because my car was fixed, and have received a partial refund, which is more than I hoped for.I would be happy to recommend Thrifty, Taunton to any of my friends and family.

5
Date of experience: Feb 10, 2026
Simon  Richardson
Very disappointing that you cant RENT a…

Very disappointing that you cant RENT a vehicle. they have set minimum standards of who they accept. In the industry they charge the highest prices and deposits yet they still decline new customers. Hopefully the director of the company reads this and thinks this negative review could have been avoided!

1
Date of experience: Feb 09, 2026
Jehad Fakih
Tamas

TamasSuch a professional gentleman with exellent manners. Very helpful. Please give this gentleman a good payment rise.

5
Date of experience: Feb 07, 2026
Mr DW Hancock
Cracking service from the Myswitch Team

I have recently hired a car long term from the 'Myswitch Team' and it has been a lovely experience. Laura and Alice in particular were super helpful in communicating and organising the hire and pick up on the day from my local branch. Thanks!

5
Date of experience: Feb 02, 2026
boady shouls
Helpful friendly service

Had a bit of a nightmare where a competing company cancelled my car hire the morning I was supposed to collect it to get it leaving me without transport to get to work for the week. Popped into my local Bristol city branch in the hope they could help and switch got me a in a car within half an hour. Really friendly helpful service from Logan. Thank you!

5
Date of experience: Feb 02, 2026
Mr Tim Burdon
Professional and friendly staff

Professional and friendly staff Always hassle free.

5
Date of experience: Jan 30, 2026
Lisa
Taunton

I had to hire an automatic car for a 2 week period. I was pleased at how helpful Hannah was throughout the process particularly as I only booked the night before! I got a free upgrade and a lovely new car to drive! The whole process was straightforward and professional and would not hesitate to use them again.The only thing that would have helped would be if they were able to deliver/collect the car from my home to avoid taxis.

5
Date of experience: Jan 28, 2026
Marcus M
Stirchley - Birmingham is brilliant

I had a van from Stirchley - Birmingham, it was great, on time & a lovely vehicle to use for the 10 days I had it. A massive shout out to the manager MOHAMMED ADNAN who got back my work keys which I left in there by accident. Absolutely class from him, would highly recommend using switch. Will be back again!

5
Date of experience: Jan 23, 2026
Jack Bultitude
Bristol north great experience

Rented a van for 24hours to do tip runs and move furniture Noel at the Bristol Frenchay branch was an absolute legend made it all very easy sorted getting the van fast and giving it back even easier.Would definitely rent again!

5
Date of experience: Jan 22, 2026

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Business Details

  • Switch is a new vehicle rental brand from Scot Group Ltd which operates the Thrifty network throughout the UK. Switch is a sister brand to Thrifty and offers flexible car and van rental services to businesses and personal customers with a focus on responding to the quickly changing needs of the market, while delivering complete customer satisfaction.

    Switch currently operates in over 80 locations in the UK and has a fleet of over 20,000 vehicles.

    Whilst Switch is brand new, it's backed by over 50 years of rental experience.See more

  • email customer.service@switchcarrental.co.uk
  • call 01392411171
  • language https://switchcarrental.co.uk

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