switchcarrental.co.uk

4
4 Based on 96 reviews

Switch is a new vehicle rental brand from Scot Group Ltd which operates the Thrifty network throughout the UK. Switch is a sister brand to Thrifty and offers flexible car and van rental services to businesses and personal customers with a focus on respond...

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Average Rating

4

/
5

96 Reviews

5 Star
72%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
24%

Filtered Reviews

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Review Time

Nasir hussiani
Great customer service

Great customer service, thanks mehwish

5
Date of experience: Apr 01, 2026
Jason
Sarah from Newport branch was brilliant

Had a car delivered by Sarah from the Newport branch. It’s hard to put into words how polite, helpful and professional she was. Had some bad experiences from other companies but this was a whole new experience thanks to her.

5
Date of experience: Apr 01, 2026
Alison Edwards
Absolutely fantastic service from Sarah…

Absolutely fantastic service from Sarah at Newport! Car was delivered on time and in excellent condition, she was very polite and showed me all the features of the car. 10/10

5
Date of experience: Apr 01, 2026
Isla Vaughan
Amazing service by Raul from Newport…

Amazing service by Raul from Newport branch

5
Date of experience: Apr 01, 2026
Ben Canning
Amazing quick service sorting out a…

Amazing quick service sorting out a rental car when mine was off road. Helpful and friendly on the phone. Mark was very helpful showing me the car

5
Date of experience: Apr 01, 2026
Rashid Hyder
Writting this again as i forgot to list…

Writting this again as i forgot to list the branch Janet works at David Lane Nottingjam.Absolutely fantastic service from janet friendly made me feel like the issue i was having was going to get sorted said she will find out what the best process is and ring me back and she did exactly what she said she would do friendly excellent customer service .Thank you Janet from the Nottingham branch

5
Date of experience: Apr 01, 2026
James Cooley
Excellent Service

Daniel & team were great, really helpful in a difficult situation, highly recommended.

5
Date of experience: Mar 31, 2026
Sophie Tredwell
Great service

Paul and the team at Worcester regularly drop hire cars at my house. They are always polite and the cars are in good condition when they arrive (or damage is specified in the pack)

5
Date of experience: Mar 31, 2026
Beatrice Abram-Lloyd
Nice smooth car trips

Nice smooth car trips, good for the earth (hybrid car), but there was a slightly strange musty smell, making the journeys more unpleasant. Overall, great job and will probably use in the future.

4
Date of experience: Mar 30, 2026
GARETH MCKEVITT
Helpful & friendly

Very helpful and friendly. Lola was happy to arrange a lift with her colleague to the train station to stop us getting wet in the rain.

5
Date of experience: Mar 27, 2026

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Business Details

  • Switch is a new vehicle rental brand from Scot Group Ltd which operates the Thrifty network throughout the UK. Switch is a sister brand to Thrifty and offers flexible car and van rental services to businesses and personal customers with a focus on responding to the quickly changing needs of the market, while delivering complete customer satisfaction.

    Switch currently operates in over 80 locations in the UK and has a fleet of over 20,000 vehicles.

    Whilst Switch is brand new, it's backed by over 50 years of rental experience.See more

  • email customer.service@switchcarrental.co.uk
  • call 01392411171
  • language https://switchcarrental.co.uk

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