Review Time
I purchased a medium pillow to replace a firm pillow that was just too firm. The medium pillow is exactly what I was looking for. I like the fact that I was able to extend my warranty. My pillow arrived quickly. Pillow quality was what I expected. I will buy again.
frustrating! i have emails in my inbox suggesting i purchase another pillow and use the 12% discount code. When i put that in, it says "already used". if it only allows 1 per shopper EVER, why keep emailing me with it? I'm trying to exchange a pillow now and its a labor intensive process. I will be livid if return shipping is more than the $20 they "allow" for return shipping.
If you are looking for a truly incredibly cozy pillow that is as fluffy as a down pillow but does not require shaking, the Premium Latex Pillow is the right choice.The delivery time was a little long at two weeks, but that's because it really comes from Thailand and isn't kept in stock, which is important for latex products. The Queen Premium Pillow is super soft and provides good support, even for the neck. It's like sleeping on a marshmallow that cradles your head and provides excellent pressure relief. Although it is higher than regular pillows – the information on the website is correct – it suits me well as a side sleeper. I would buy it again despite the slightly higher price and am happy to recommend it to my friends.
The item arrived very well packed and on time.The item itself is well made and exactly as requested in its size,its firmness and style. After nearly a week of use it has proved remarkable in its benefits. My neck is held in line with my spine, especially noticeable when I sleep on my side. I have no neck pain or headaches in the morning. When I accumulate some money in the future, I will be buying a second pillow of the same. They are expensive for a pillow but it is a full top quality latex and the benefits are well worth the price. I am more than pleased with my purchase. Thanks
I only wish I had read the reviews before I placed the order. The pillows I purchased were hard as a brick. I initiated a return. They told me to wait patiently for a merchant review of my request. Then they ghosted me. Do Not buy from this vendor.
Note: The response from Talatex below is a lie. At no point was I offered compensation for a delayed delivery. Avoid this company. They can't be trusted. Avoid! Their customer service takes weeks to get back to you, is totally incompetent, and then will stack up all sorts of charges on your returns. In total it took me two months to get from my first email to them starting a return to the product actually leaving my house. They charged me 70 GBP for the return (after trying to charge me 100) on a 266 GBP product.
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