talatex.com

3.8
3.8 Based on 143 reviews

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Average Rating

3.8

/
5

143 Reviews

5 Star
61%
4 Star
10%
3 Star
1%
2 Star
3%
1 Star
24%

Filtered Reviews

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Review Time

Debra
Very Satisfied.

I purchased a medium pillow to replace a firm pillow that was just too firm. The medium pillow is exactly what I was looking for. I like the fact that I was able to extend my warranty. My pillow arrived quickly. Pillow quality was what I expected. I will buy again.

5
Date of experience: Nov 19, 2025
erica
Getting a second one

I bought the standard pillow and while I love it, It is a tad too lofty for me. I considered returning it to get the flat one, but I reached out and they said I could have a sizable discount so I’m keeping it and buying another one! Win-win.

5
Date of experience: Nov 19, 2025
Tara Hackley
frustrating

frustrating! i have emails in my inbox suggesting i purchase another pillow and use the 12% discount code. When i put that in, it says "already used". if it only allows 1 per shopper EVER, why keep emailing me with it? I'm trying to exchange a pillow now and its a labor intensive process. I will be livid if return shipping is more than the $20 they "allow" for return shipping.

1
Date of experience: Nov 18, 2025
Alisha Burks
We love it

We love it. Ordering another.

5
Date of experience: Nov 17, 2025
Aimee Victory
I got the standard size and medium…

I got the standard size and medium feel. It is a little on the firm side but hopefully it will probably hold up for years due to that.

4
Date of experience: Nov 16, 2025
Very helpful customer service

Very helpful customer service, didn’t get on with my pillow so I got an exchange, with great advice.

5
Date of experience: Nov 07, 2025
Clemens P.
Finally found my cozy marshmallow pillow

If you are looking for a truly incredibly cozy pillow that is as fluffy as a down pillow but does not require shaking, the Premium Latex Pillow is the right choice.The delivery time was a little long at two weeks, but that's because it really comes from Thailand and isn't kept in stock, which is important for latex products. The Queen Premium Pillow is super soft and provides good support, even for the neck. It's like sleeping on a marshmallow that cradles your head and provides excellent pressure relief. Although it is higher than regular pillows – the information on the website is correct – it suits me well as a side sleeper. I would buy it again despite the slightly higher price and am happy to recommend it to my friends.

5
Date of experience: Nov 05, 2025
D Connor
Absolutely perfect

The item arrived very well packed and on time.The item itself is well made and exactly as requested in its size,its firmness and style. After nearly a week of use it has proved remarkable in its benefits. My neck is held in line with my spine, especially noticeable when I sleep on my side. I have no neck pain or headaches in the morning. When I accumulate some money in the future, I will be buying a second pillow of the same. They are expensive for a pillow but it is a full top quality latex and the benefits are well worth the price. I am more than pleased with my purchase. Thanks

5
Date of experience: Oct 22, 2025
Scott Evans
I only wish I had read the reviews…

I only wish I had read the reviews before I placed the order. The pillows I purchased were hard as a brick. I initiated a return. They told me to wait patiently for a merchant review of my request. Then they ghosted me. Do Not buy from this vendor.

1
Date of experience: Oct 20, 2025
Avoid

Note: The response from Talatex below is a lie. At no point was I offered compensation for a delayed delivery. Avoid this company. They can't be trusted. Avoid! Their customer service takes weeks to get back to you, is totally incompetent, and then will stack up all sorts of charges on your returns. In total it took me two months to get from my first email to them starting a return to the product actually leaving my house. They charged me 70 GBP for the return (after trying to charge me 100) on a 266 GBP product.

1
Date of experience: Oct 10, 2025

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