talatex.com

3.8
3.8 Based on 143 reviews

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Average Rating

3.8

/
5

143 Reviews

5 Star
61%
4 Star
10%
3 Star
1%
2 Star
3%
1 Star
24%

Filtered Reviews

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Review Time

Angerp_
Good quality pillows

Good quality pillows. I initially purchased 2 used for a month and purchased 2 more. There was barely any scent with my pillows so that wasn’t an issue. I did get soft. I personally would have liked a softer feel but close enough. Latex are the only pillows I can use.

5
Date of experience: Jul 26, 2025
Gertrude Parker
It’s been a month and I still haven’t…

It’s been a month and I still haven’t received my order. The first order was lost in transit so I emailed customer service who assured me they would get a new item shipped. Now they have gone silent on me. It’s been two weeks and they are not responding with a tracking number or anything. At this point if I can’t get confirmation of shipping I want a refund. What a joke! Respond to your customers!

1
Date of experience: Jul 25, 2025
I purchased a flat pillow from…

I purchased a flat pillow from talatex.com and their products are amazing.This is it, the only pillow for the stomach sleepers.I have tried soo many pillows, Simba, REM-Fit, Dormeo, and many more, always same problem I was suffering from constant neck pain and was tired in the morning.I finally did long research and found out that ideal pillow for front sleepers is 7cm high, with that information I decided to find the only pillow I will need. When doing research I discovered that Latex is the best material to have your pillow or even mattress made out of, it is much more durable, gives better support, and is eco friendly.There is not much options of natural latex products in UK but after checking Talatex I decided to give it a go.Most important - Experience:First night on the pillow made massive difference even my smartwatch was confused giving me sleep score 91 when usually 80 was max. I felt rested and felt no neck pain.SummaryIf you are a stomach sleeper their flat pillow will be ideal for you. For back and side sleeper go with a little higher profile 11-15 cm.

5
Date of experience: Jul 24, 2025
Karin W.
Lovely to sleep on

Lovely to sleep on. Really heavy mattress topper. It does move slightly off the bed. But it’s only a single bed. Maybe there should be straps to attach to the mattress. If this review is for the pillow that’s excellent to sleep on, no more stiff neck

5
Date of experience: Jul 22, 2025
Jemima Smith
Very good quality

Very good quality. Love latex pillows. Bought 4

5
Date of experience: Jul 22, 2025
BenPhil49
Good product and professional to deal…

Good product and professional to deal with

5
Date of experience: Jul 22, 2025
VB61
Poor Customer Support

The 'Contact Us' details on your website don't provide an Australian phone number. The email you sent me is from a 'No reply' address. The Phone number on your website looks like a UK number - thru Whats app (for Australian customers) and my Whats app doesn't recognise the number so won't connect. The Facebook message board which says hours are "always open" has so far not responded. Responses are overdue on my return - I wouldn't recommend dealing with any Company that doesn't have local contact details and Talatex is certainly in that category - poor customer support

1
Date of experience: Jul 07, 2025
Horatio Kelly
Excellence

Excellent customer service & quality of goods. Highly recommend

5
Date of experience: Jul 07, 2025
Sharlene A.
Best pillows I have ever purchased…

Best pillows I have ever purchased worth the money I also sleep much better with them

5
Date of experience: Jul 03, 2025
Byron
Super happy with this pillow!

Pillow arrived quickly and was exactly what I needed! I am sleeping so much better now since it gives me the correct support. Even though the pillow says ‘soft’ it has just the right amount of firmness. Other reviews indicate there is a strong odor, I did not encounter that, used it from day one. Very very happy with this purchase!!

5
Date of experience: Jun 28, 2025

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