talatex.com

3.8
3.8 Based on 143 reviews

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Average Rating

3.8

/
5

143 Reviews

5 Star
61%
4 Star
10%
3 Star
1%
2 Star
3%
1 Star
24%

Filtered Reviews

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Review Time

Matt
No reply for email/ Whatsapp/ online…

No reply for email/ Whatsapp/ online chat regarding my enquiry about the return

1
Date of experience: Oct 02, 2025
Adam S
Email offer saying 50% off, yet you can't get that offer

They keep sending emails saying all the items are up to 50% off yet when you click through the maximum I can find is up to 12% so a very disingenuous click bait false advert. I have emailed asking of how to get the 50% they keep on mentioning and had no reply.Does not add great credibility to the company sadly.

2
Date of experience: Sep 27, 2025
Warren Sonter
Excellent pillow

Excellent pillow. This is my second purchase and couldn’t be happier. Easy to purchase and smooth checkout process and super fast delivery. Very good quality and I used to get a sore ear from sleeping but this latex pillow is a dream to sleep on so thank you.

5
Date of experience: Sep 26, 2025
Daib Flash
Nicely delivered in box

Nicely delivered in box, no particular smell for the latex. Excellent confortable pillow.

5
Date of experience: Sep 23, 2025
SHAUKAT ALI-KHAN
Order not received

1
Date of experience: Sep 13, 2025
Tom Gardais
It's been a month since i order

It's been a month since i order, the tracking says the shipment has return to the shipper, since 2 weeks. No replies to mails...

1
Date of experience: Aug 30, 2025
Vicky
Love the new pillow and will be getting…

Love the new pillow and will be getting one for my partner for his birthday.

5
Date of experience: Aug 22, 2025
Ward Elayyoub
return the pillow costs too much

I bought a pillow based on what's written in the description also in the purchase confirmation email that I have 30 days trial, so I can return it if I don't feel comfort with it,When I start using it, I feel like it catch my head, as I'm a side sleeper I don't like this feeling, so I applied for a return request and there were two options 1- the shipping will be managed from talatex side (Talatex will give me an address label) 2- the customer ships the product on his own.I choose the first option but they send me an email with the return address as text and the steps to return and they request to have a tracking number, so I sent the pillow to that address in Germay from Vienna that costs me 22.71 Euros which is too much.where I can buy it from amazon and return it for free.so I don't trust Talatex and will never buy their products anymore

1
Date of experience: Aug 18, 2025
M Barnes
The pillow is wonderful.

The pillow is wonderful.Website is hard to navigate for a return but your staff assisted through email.Would definitely recommend the pillows

5
Date of experience: Aug 09, 2025
Jemma Lewis
FLOATING ON A CLOUD

When ordering my pillow, I was undecided between the soft and medium soft. I wanted something soft, but with good support, The Tele tax representative recommended that I try the medium soft.It’s just what I need, and I appreciate their advice.

5
Date of experience: Jul 30, 2025

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