Review Time
They advertised a good price for a NAS, but neglected to mention I would be hit with duties and admin by UPS that put nearly 20% on the price. Email to their support address (only contact I could find) generated an autoreply but nothing else. Updated from 1 to 3 star: they do indeed have a note on the checkout screen, but it is in grey text and hardly prominent. They ought to flag it with a pop-up at checkout when they see the delivery address. I still regard it as misleading, and have yet to have a direct response from the support email.
Terrible company. Customer service is awful. For a few weeks, they play with you via emails. No phone number to call. At the end, they don’t take responsibility for their failed product and of course you never see your money. Avoid this company. Besides they are not transparent about being located in Spain. Imagine returning a product to Spain, the cost of the postage.
Bought a TPLink Mesh 3 pc set from TechInn to be delivered in Chile. Paid for the product and UPS delivery upfront.As the product arrived in Chile UPS contacts me and requests 19% VAT ( not clearly stated in TechINN's checkout that I would be hit with the extra Tax) but most suprising I get a bill for a new handling charge from UPS which is added to the already paid delivery cost. This last one is significantly high as the original amount paid was around 54 USD and the extra handling fee is around 60 USD. ——————-Anyone visiting the Techinn page will notice information is not clearly stated at checkout.However Techinn is not addressing the fact that UPS is charging me twice. Did Techinn charge me the UPS handling money but then contracted a “paid upon delivery service” ? Is hard to know as their direct reply to my complaint is that either I pay all charges or I loose all my money all together. I will file a complaint with confianzaonline.com since they are using their badge to convey the deceitful immpression Techinn is trustworthy.
Ordered an HP printer - it took ages to arrive and then flat out didn’t work, wouldn’t even turn on. Yes I tried many outlets and trouble shooting. I asked them if someone could give me any advice before I go through the trouble of a return - no feedback. Told me to contact HP directly for a return - WHAT? And then I had ordered an ink cartridge for said printer. Got an email it was about to ship. Rushed to message them to please cancel this since the printer was trash. They still sent it. Got a delivery confirmation but no package. Courier took a photo of the box - it was in the dark. Tells me nothing. So now I’m out about $200 for things that don’t work/I don’t need. Also I tried to request a refund for the toner and keep getting an error message in the form telling me to use Latin alphabet only. I wrote in plain English with no special characters. If you order from them, you’re outta luck if your item doesn’t work or you don’t need it. UPDATE- they replied to reach out to them but there’s no way of actually talking with them through their website. This doesn’t help me. A good company would look up the person’s name and personally reach out to the customer.
I did not received what I've ordered. The international delivery takes nearlya week, and then to my surprise this is not my product! Now I need to send it back but you need to waitup to 5 days, another week for the return, and yet another for getting the correct product, so if u am lucky I'll get what I've wanted a month after!The best is if you see the company reply to my post, they didn't even bother to read the review or understand the problem, talking about delivery method when the problem is the incompetent personnel who is handling the warehouse packed the wrong item! Well done building consumer trust.
Con men. All they offer is a glofified search engine. They advertise products that they do not have in stock, and then drop ship them to their location. It's a con which IMO takes business from honest tradespeople. Do not trust thier delivery times. Do not trust their policies, they are not a real companyI will report them to the ombudsmanAVOID at all costs
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Techinn is an online technology store where you can find everything related to computers, electronics, mobiles and gaming whose geek community has been increasing over the years at a great pace in many countries all over the world and who are real lovers of technology.
Our team of technology and computer experts have chosen the best products for guaranteed quality, excellent durability, good performance, connectivity, speed, power and great storage so that you can find a large variety of electronic items of the leading brands, such as Xiaomi, Samsung, Apple, Asus, Nintendo or many more.
Techinn is one of the 18 stores of the Tradeinn group featuring a 30,000m2 main logistics centre, with over 2,600,000 legitimate products and over 10,500 trusted brands available to ship to over 180 countries around the world, with fast delivery times and a 30-day returns policy.
✅ Online IT and electronic store with great prices. See more
