store.webkul.com

An extremely disappointing experience overall.

This has been one of the most frustrating experiences I've ever encountered. I understand the impact negative feedback can have on a business, but I can no longer overlook what has happened. For months, I have requested solutions for the add-ons they created for me, yet they have not only failed to deliver but also expect me to pay extra for something that has never functioned properly. They provide no guidance on how to resolve their mistakes myself. I've had to bring in other developers to fix their errors, and the responses I've received have been subpar; some even suggested I was scammed. I initially placed my trust in them as my primary developers, but once I scrutinized their work, it became clear that it was poorly executed and incompatible with my requests. Projects meant to be completed in days extended for months, and many remain incomplete despite my payments. I cannot recommend them at all. Their professionalism, ethics, and values are severely lacking. A truly regrettable experience.

Date of experience: Jan 22, 2026

Improved understanding of the application

I gained a better understanding of the application, and the technical team was actively involved in resolving code issues, ensuring optimal functionality on my online store.

Date of experience: Dec 15, 2025

Enhanced my understanding of the application

Improved my grasp of the application, and the technical team remained engaged to address code-related issues, ensuring the app functions optimally on my online store.

Date of experience: Dec 15, 2025

Frustrating experience with the plugin

I encountered issues with a plugin that was supposed to be installed on multiple websites. After deleting a staging site, I found myself locked out of the settings on my live site, despite having revalidated it. Communication with the support team has been unproductive, leading to a frustrating back-and-forth over several days. I also received an exorbitant quote for a minor modification, which my developer completed quickly at a fraction of the cost. This experience has left me feeling disillusioned with the company, and I would advise others to be cautious.

Date of experience: Nov 06, 2025

Update on activation issues

UPDATE: The activation issue has been resolved, and I was able to activate the services successfully after a blockage related to an old development host was removed. Thank you to the support team for addressing this.

Date of experience: Oct 19, 2025

Avoid this company at all costs – a complete trap

We purchased modules that were never delivered, and despite numerous follow-ups, there was no response. It feels like they take your money and vanish. They don't fix bugs and pressure customers to buy new modules instead. Attempts to get a refund have been ignored, and they claim it's due to a negative review. This lack of accountability is unacceptable. I strongly advise others to avoid this company and seek reliable vendors.

Date of experience: Sep 13, 2025

Avoid this plugin and service

I recommend staying away from this plugin and their services. Everything seems to be an upsell, and they manipulate reviews to avoid negative feedback. It’s best to look for alternatives.

Date of experience: Jun 01, 2025

Great apps and excellent support

Date of experience: Nov 13, 2024

Excellent communication

Very good communication, quick responses to my requests, and a smooth ordering process. I plan to get another module soon and will share my experience then.

Date of experience: Oct 28, 2024

Outstanding technical support

I recently acquired shipping modules, and I'm very satisfied! The modules are high-quality and integrate well with our system. The standout feature is their exceptional technical support, which is quick, knowledgeable, and patient. Their dedication to customer satisfaction is impressive, and I highly recommend them for anyone seeking reliable shipping solutions.

Date of experience: Sep 23, 2024