Review Time
We have been using Techo products for years. I like the color blends. They look more natural than other brands. If we have issues and we have not had many Techo is there to assist. We look forward to the new product offerings every year. Educational events are by far the best of any manufacturer.
I am extremely disappointed with my order from Techo-Bloc. I purchased the Blu HD2 pavers (beige cream) and Brandon retaining wall blocks, and the colors of the products received are completely different from what was shown on their website and in-store. The pavers, which were supposed to be beige cream, are gray, and the retaining wall blocks, which were meant to be brown café crème, are even grayer than the pavers. The misrepresentation of these products on their website is blatant and unacceptable. Furthermore, after contacting their customer service, they simply told me that these color variations are "normal" and that nothing could be done. No solutions, no attempt to resolve the issue.I absolutely do not recommend Techo-Bloc. The service is nonexistent, and the products do not match what is advertised.
If I could give zero stars, I would.We reported a serious defect with our Techo-Bloc pavers just one month after installation—visible rusting caused by an incorrect mix during manufacturing, which introduced excess iron into the product. Over a year later, we are still waiting for a resolution, despite this issue being clearly covered under Techo-Bloc’s own warranty.Most recently, the company responded by falsely claiming the defect is not covered—completely contradicting their published warranty and the earlier assessments by their own representatives. Our once-beautiful and expensive patio now looks decades old due to this ongoing and unresolved issue.This experience has shown us that Techo-Bloc does not stand behind its products or its promises. We strongly urge others to avoid this company. Their lack of accountability and disregard for customers is unacceptable.
This company does not care about the customers..... or employees for that matter. I worked for Techo-Bloc, Waterford location for a year. I seen them handle business very poorly, ignore and dispute customer complaints constantly, even though the customer had a rightful complaint. Constant, inconsistency in color batches, color matching and quantity and quality. This company only cares about revenue and the in flow of hard working peoples money. They treat customers like they are stupid and don't know what they want. I would highly recommend seeking hardscape stone elsewhere. Especially if you want to be treated respectfully and with dignity.
I would think twice about using Techo-Bloc, I had Stone mix coming up through the surface on my Eva pavers on about 60 pavers, shiny white small stones as you see in the photo. 30K job and at least 60 pavers affected. Techo Bloc said it is normal for that to happen, this job is 2 years old. They will not even come out to look at them. I called the local supplier and he could not believe they did not come out as they do not stand behind their product
Similar issues as everyone else their pavers are extremely porous and stain very easily. My eighth month old patio looks like it’s 15 years old. I have no idea why anyone would produce a product to go on a patio that is so easily stained. I did not do my research. I hope you all do because this is a very common scene with Techo block pavers. Avoid using them! Hundred thousand dollars down the drain! As the techo bloc company does not give a flying crap about the quality of their product! And they don’t stand by their warranty.
Techo-Bloc Blu 60 Grande Grayed Nickel Pavers have been one of our "go to" pavers for a couple of years because of the contemporary presentation to our patios and swimming pool patios in the metro Nashville area. Their Raffinato and Sandstone Bullnose Coping adds an elegant look to our pools...
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Company values: Color Through and Through De-icing Salt Resistant Strength & Durability Transferable Lifetime Warranty
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