Review Time
The results seem to have high quality and are well backed by research.
The process was slower than I expected.
I also wish I could fully download all reports with details in a file, but I need to download each report category separately, and after download, I can't see all details and explanations that I see in the dashboard, but only a table that contains one word (eg, high risk) for each analysis.
I had a nice experience with the ancestry kit, which I also bought for family members, that i decided to do the DNA kit. The results take 6 weeks from when they process the receipt of it, and was 2 weeks to notify me they received it (overall 8 weeks). I emailed them to check status a little more than half way through the waiting period and they said the 23rd was the farthest date and it could be ready before. i contacted them 3x when the date came and went and they said “sorry for any inconvenience this may cause you but it is estimated to be two more weeks” . That is unacceptable service. Please don’t buy if you need it any time soon. You can go to a lab. i won’t buy from here again.
TellmeGen sent me a second sample collection package after the first one was deemed low quality (they figured that out after nearly 2 months of waiting).
Before receiving the new sample collection package they sent me an email with instructions on how to register the new kit within my already existing account that I had with them. However the new kit could not be registered online as their website does not work correctly or somebody forgot to add the button (register new kit) described in the email. I have the new sample drying out and deteriorating at home waiting for them to reply to emails I sent, I have been waiting over 24h for a reply. Shocked at how bad the service is, considering the price and their ratings.
I found this service through an AI chatbot while searching for an affordable whole genome sequencing test for myself. I decided to try it out and was extremely pleased with my results. I opted for the Ultra test, which provided me with valuable and enlightening information. Living with several long-term conditions, I aimed to learn how to better advocate for myself in healthcare settings and identify any lifestyle or medication adjustments that could be beneficial. The insights I received will also assist my healthcare providers in understanding which treatments are most suitable for me and what important factors to monitor. The traits section was particularly enlightening and completely accurate for me. I can now share that it’s in my genes to overeat and that I have a preference for sweets!
Fantastic experience with the Starter! The Neanderthal DNA percentage brought a smile, and the wellness tips for sleep have positively impacted my routine. The service presents everything in a clear and approachable manner. Ideal for beginners!
Fantastic experience with the Starter! The Neanderthal DNA percentage brought a smile, and the wellness tips for sleep have positively impacted my routine. The service presents everything in a clear and approachable manner. Ideal for beginners!
I am currently struggling to reach anyone to resend the email with the label for my sample submission. I've tried two different email addresses with no replies, the advertised 'UK' phone number that turns out to be based in Spain, and the chat feature that claims to be 24/7 but is showing as 'offline.' I have a sample that is deteriorating quickly with no guidance on what to do next.
Choosing Ultra was enlightening: More than 600 reports on hereditary conditions and medication interactions have made me feel more confident in my treatments. The exploration of rare variants related to wellness was intriguing. The whole genome sequencing offers profound, personalized insights—truly a worthwhile investment!
The Advanced test provided me with invaluable health insights. The thorough reports on genetic predispositions enabled me to modify my diet, and the maternal lineage uncovered ties to Central Europe. With over 420 reports, it's both comprehensive and useful. I'm very pleased!
I was thinking about buying a kit from this service, but after reading their replies to one-star reviews, I am taken aback by their unprofessional, immature, and defensive responses. I would hesitate to trust them with sensitive information if they cannot respond appropriately to dissatisfied customers with valid concerns.
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tellmeGen's online genetic test. Includes ancestry tests, predisposition to diseases and genetic nutrition analysis, among others. With tellmeGen's DNA test, you’ll discover in-depth insights about your health, origins, and wellness that you didn’t know before. More than just a genetic test: the most comprehensive and accessible genetic service you can find.
Análisis genético online de tellmeGen. Incluye test de ancestros, predisposición a enfermedades, y análisis genético de nutrición, entre otros. Con el análisis genético descubrirás en profundidad numerosos aspectos sobre tu salud, origen y bienestar que antes desconocías. Mucho más que una simple prueba genética: el servicio genético más completo y accesible que puedes encontrar. See more
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