Review Time
I strongly advise against engaging with this company, as they consistently fail to acknowledge and address their issues. Having been a client for a year and a half, I encountered a significant problem with the spread. The spread was 44 at the time of execution, but it was displayed as 15 under the currency symbol. This was clearly an act of manipulation. When I reached out to resolve the issue, they refused to address it and indicated they did not want to continue my business. It seems I was one of the few to notice this discrepancy. ————————————————————— I manage a 30K account and a 10K account with this company, both linked through their copy trading service. My 10K account was closed due to a daily slippage violation, triggered by a mere 10p drop in value. The closure stemmed from a $1 violation, indicating slippage as the cause. The broker's pricing showed a slippage of 2 pips on my leader account (30K), suggesting manipulation of the stop loss. When I contacted support, they cited rule violations, attributing the issue to slippage and the failure to execute trades at the same closing price across accounts. The following day, I entered new trades, and the take-profit (TP) was successfully hit. Both accounts closed at the same price, consistent with the TP I had set. This indicates that the company applies slippage to the stop loss (SL) but not to the take-profit (TP). Despite reaching out to support, the issue remains unresolved. I initially worked with this company because of my account manager, who was consistently helpful and supportive. However, the increasing number of problems has left me feeling frustrated, and no solutions seem forthcoming.
I don't recommend anyone deal with this company because they never acknowledge their problems and never fix them.I've been a client with them for a year and a half.I had an initial problem with the spread. The spread was 44 when the trade was executed, but it appeared under the currency symbol as 15. There was clear manipulation and deception in the spread. When I contacted them to resolve this issue, as it was intentional, they didn't fix it and informed me that they didn't want me working with them anymore. Almost no one else discovered this trick except me.————————————————————— I have a 30K account and a 10K account with this company, and I connected them both using the copy trading service.What happened was that my 10K account was closed due to a daily slippage violation. The reason for the closure was a 10p drop in my account value. The account was closed because of a $1 violation, meaning it was closed due to slippage. The broker's price was set, and the price in the leader account (30K) was closed at a slippage of 2 pips. This indicates manipulation of the stop loss. I contacted support via the ticket, and they told me I had violated the rules. The main reason was the slippage that occurred in the broker's account and the failure to close trades in both accounts at the same closing price.I entered trades the following day, and the take-profit (TP) was hit. The trades closed at the same price in both accounts, and at the same TP price I had set for the trade.This means the company is applying slippage to the stop loss (SL) but not to the take-profit (TP).I contacted support, but they haven't resolved the issue yet.I used to deal with this company because of my account manager, Hajar Khaled, who was always helpful and provided me with full support. However, the problems have become too numerous, and there seems to be no solution.
Honestly, l'm a futures trader{S&P500 AND NASDAQ } SO I PURCHASED THEIR $3K CHALLENGE DUE TO LACK OF KYC DOCS, I CHOSE THEM ALL BECAUSE THEY HAD THEY ACCEPT THE DOC I HAD UNLIKE OTHER TOP PROPFIRMS. TURNS OUT THESE GUYS ARE SO WICKED THAT THEY MADE ONLY INDICES HAVE THE LOWEST LOTSIZE AS 1 IF U HAVE TRADED INDICES U SHOULD KNOW THAT ES IS THAT MOST SAFEST PAIR WHEN IT COMES TO RISK VALUE ON PIPS ON MT5 CLEARLY THEY HAVE A CONSISTENCY RULE ON A SMALL ACCOUNT (WHY? ) OF WHICH IT'S LIMITING TRADERS ON GOOD TRADES NOT TO TALK OF THE 1 LOTSIZE, THEY ALSO TAKE $2 PER LOT SIZE I MEAN WHO TAKES COMMISSION THESE DAYS FOR DEMO PROP THEY REALLY SPOILT MY RISK TO REWARD NOT TO TALK OF THE $2 COMMISSION THAT KEEPS COMPOUNDING ALL THESE ON A SMALL 3K ACCOUNT. THE BEST IS A LIVE BROKER {EXNESS}, PROPFIRMS ALL BOILS DOWN TO CAPITAL THAT'S WHAT WE SMALL TRADERS NEED AND THESE NEW PROP COMPANIES ARE COMING IN WITH DUMB RULES TO MAKE TRADES BREACH THE ACCOUNT
IT: Ho investito pensando di avere a che fare con un broker serio, invece non mi hanno mai restituito i soldi versati. Questo broker trattiene i fondi senza motivo.EN: I invested believing Ten Trade was a serious broker, but they never returned the money I deposited. This broker holds funds without reason.ES: Invertí pensando que Ten Trade era un bróker serio, pero nunca me devolvieron el dinero depositado. Este bróker retiene fondos sin motivo
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