theblacktux.com

4.1
4.1 Based on 200 reviews

The Black Tux is changing the suit rental game. We offer the finest fabrics, the best selection, and a guaranteed fit, all entirely online. The result? The highest quality suit, sized to your frame, shipped for free, straight to your door....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

200 Reviews

5 Star
71%
4 Star
6%
3 Star
2%
2 Star
3%
1 Star
18%

Filtered Reviews

Filter Reviews

Review Time

Seth Barnes
I have used Black Tux twice now and…

I have used Black Tux twice now and both times my experience was exceptional. The first time was for my daughters wedding and the outfit didn't fit. I quickly contacted Black Tux and they sent me the next size up and it fit perfectly. What I love most is the ordering and return is so simple and easy. Plus they keep your size on your account, so the next time I ordered, it came, it fit perfectly and looked great.

5
Date of experience: Feb 03, 2024
enzorod0658
Very convenient and nice-looking suits

Very convenient and nice-looking suits. Everything arrived ahead of schedule and was packaged well with everything you need to make a return already included in the box. Shirt collars were very stiff so if you’re in-between sizes or close, size up!

4
Date of experience: Feb 03, 2024
MF47
All-in-all a Great Experience

I flew into NYC for a wedding and by booking the tux on their easy to use website is already a good start. Delivery was way ahead of the event and when I needed a change/alteration, the new one was delivered promptly as well. Also getting properly fitted at their outlet in Brooklyn was a pleasant experience, even though it was busy. The staffs were knowledgeable and friendly. All in all a great experience.

5
Date of experience: Feb 02, 2024
Tabitha
Confused

What I liked about black tux was the selection. The process was simple. The on-time delivery was great. However the jacket came too long (sleeves). The pants came too long. I went online and they sent a second pair and they were too long.The shirt, after the stud and the button on the shirt was buttoned, it’s stuck out and was uncomfortable. The shoes were very stiff and caused bruising on my foot and toes. I sent my comments in earlier, and my response was to go to this page and answer. Honestly, I think that was odd.

3
Date of experience: Jan 27, 2024
Mindy Baker
5-Star Service

I must admit that at first, I was hesitant to purchase a mail ordered Tux.However, now that it’s all done, The Black Tux made the order, replacement and return amazingly easy.They gave me 5-Star service and I would order from them again.

5
Date of experience: Jan 20, 2024
Faith
My experience with The Black Tux Mas…

My experience with The Black Tux was very professional and they were able to help me with my struggles along the way. They shipped me my original Tux 2 weeks before the wedding and unfortunately when I tried them on, the shirt was way too big and the pants couldve fit better. I scheduled an in-shop re-sizing for 5 days later and it was quick and easy. The new shirt and pants arrived at their store 5 days later but I wasnt able to pick it up until 7 days later. Luckily the new shirt and pants fit like a glove and I was ready for the wedding. After the wedding they made it easy to return by just peeling off the original shipping address for the return label and I was able to put everything in one box and drop it off at UPS.

5
Date of experience: Jan 20, 2024
Gulliver Parker
Great fit and great customer service

Great fit and great customer service. I recommend doing the free try on a few months before your event so you can make any adjustments if needed. Tux was super nice and very comfortable.

5
Date of experience: Jan 20, 2024
Alexandria Patterson
Company Delivers All

Nothing but good comments. The people who took my measurements were thorough an complete and exact. Delivery was very early prior to my event as promised. The outfit was perfect. Love the material, loved the fit (I almost kept it for good). I loved the material the most. The overall service was exceptional.

5
Date of experience: Jan 20, 2024
Jonas F.
Great!

I got fitted at Nordstrom to rent a tuxedo. Very helpful and thorough employees. Shipping was very quick. Tuxedo, shirt, and shoes fit perfectly. Looked and felt great. Received compliments at the wedding. I wanted to keep it but sadly it was not available to purchase.

5
Date of experience: Jan 19, 2024
We found a very nice looking and unique…

We found a very nice looking and unique tux for my husband for our wedding. We couldn't find the color anywhere else and were a bit nervous buying online without trying it on first. However, the process was very easy. We took his measurements and the tux we got was great! We had to hem the pants and sleeves but otherwise fit great. Very happy with the quality and price.

5
Date of experience: Jan 12, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • The Black Tux is changing the suit rental game. We offer the finest fabrics, the best selection, and a guaranteed fit, all entirely online. The result? The highest quality suit, sized to your frame, shipped for free, straight to your door.

  • email support@theblacktux.com
  • call +18444545947
  • language https://theblacktux.com

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More