theblacktux.com

4.1
4.1 Based on 200 reviews

The Black Tux is changing the suit rental game. We offer the finest fabrics, the best selection, and a guaranteed fit, all entirely online. The result? The highest quality suit, sized to your frame, shipped for free, straight to your door....

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Average Rating

4.1

/
5

200 Reviews

5 Star
71%
4 Star
6%
3 Star
2%
2 Star
3%
1 Star
18%

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Review Time

Melina Hughes
Listen this one me and my grooms fist…

Listen this one me and my grooms fist ever tux and all fittings and everything was done with ease and the pricing was as good as you’re going to get anywhere. Getting the box my eyes lit 🔥 up but once I say the words saying let me out of here I knew it was going to be on point thank you and I’m allready looking for a tux for my friends wedding I’ll be back

5
Date of experience: Dec 02, 2023
Outstanding company

If you’re on the fence about renting a Tux on line? Let me tell you…THE BLK TUX company is legit! The experience right from the beginning was exceptional! From the customer service when ordering, the on time delivery, and the quality of the product. Even when I had to order a different size. They were so pleasant and accommodating. The whole experience was so smooth. Keep up the great work!

5
Date of experience: Dec 02, 2023
alex009
Quick Response Times and Great Look

Ordered Shawl Collar Tux Requested a couple replacements for pants and shoes and they came withing 2-days. From previous orders, I knew to order shoes a size down. Also, a couple of people I know who have ordered the tux pants always seem to have issue with the adjusters breaking due to poor quality. Overall, the quick response time and great look make up for the few cons.

4
Date of experience: Dec 02, 2023
Tonya Coleman
Just about as simple as could be

Just about as simple, easy, fast and efficient as could be imagined. This company has the clothing rental process perfected down to the minute detail….even included the return mailing label. Highly recommended.

5
Date of experience: Nov 18, 2023
Whitney Walker
Life gets busy

Life gets busy. Email communication from BT was timely. Instructions on web site were fairly simple. BT got the outfit to me in plenty of time before the wedding. Everything fit, so no hassle with fixes. Return process was simplified. Follow from BT was a bonus.

5
Date of experience: Nov 18, 2023
Edwina
This was probably the single worst…

This was probably the single worst experience I’ve ever had with a retailer.1.) I was charged to rent a tux I was assured would be sized correctly…it was not and had to be altered. Understanding that I would have to buy the jacket, I was offered a $15 voucher…for alterations that cost me $85. I then found out that even though I BOUGHT THE JACKET (for $220) I would not be reimbursed for renting the jacket ($119 initial expense). So I paid to rent AND buy the same tux jacket.2.) the Groom’s tuxedo didn’t fit, showed up missing components that were paid for and showed up dirty.3.) another Groomsman got a shirt that was the wrong size, and returned it only to get another shirt that was the wrong size.4.) customer service was wildly unhelpful, and completely apathetic to the fact that these rentals were to facilitate a major event in someone’s life and that this additional stress didn’t help the situation at all.I would not recommend this service to ANYONE, for any event. Wildly disappointed doesn’t even begin to explain it.

1
Date of experience: Nov 18, 2023
IR60
Overall a great experience

Overall a great experience. The fitting appointment was easy to make and went smoothly. He was great to work with. They didn't have the original jacket I wanted so had to go with second choice, but still looked good. Arrived on the day it said I would, tried on immediately and needed a jacket one size bigger. Requested replacement that night. Process very easy, only issue I had was that I had to by an extra $20 to make sure I got it in time for the event. Otherwise, it arrived in time and everything looked great! My daughter was very happy!

5
Date of experience: Nov 17, 2023
Mia Carter
Easy and convenient

My son was in his cousins Quince. All the information was sent to us. The directions were easy to follow. I love that I didn’t have to go take him to get him measured and pick up his tux. It was mailed directly to our home and super easy to follow instructions to return the tux as well. I would definitely use them again.

5
Date of experience: Nov 11, 2023
Norm Wilson
Simple Process and Quality Materials

I really enjoyed working with The Black Tux because of the ease and simplicity of the process with a large group. It was so easy to sign up and select the items I wanted myself and my party to wear. The hardest part is really getting your measurements into the site, but that wasn't hard at all really. They ship the suit to you quickly - in my case at least because I bought it - and the fit was just great, and the materials were quality. The men in my party also really liked their suits. Overall, it was a very easy process, and I would totally recommend it.

5
Date of experience: Nov 10, 2023
Courtney Butler
I was measured at Nordstrom Dept

I was measured at Nordstrom Dept. Store . That was a appointment made. Everyone there was helpful and the measurements went in minutes,worth the time because the exact date they gave it was 2 days earlier.lenghthd were perfect, and good thing I tried jacket in at store. Shoes perfect with a bit of a stretching. I liked the shoes so much I purchased them after the Wedding tuxedo rental.Almost bought jacket n pants too.. but money a bit tight, had another wedding the next week. Used the shoes again.SO SIMPLE, packed well and the return was so smooth just put back in box it came in … peel label and return label is there! UPS STORE DONE! In minutes! Thanks for being so professional.

5
Date of experience: Nov 05, 2023

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Business Details

  • The Black Tux is changing the suit rental game. We offer the finest fabrics, the best selection, and a guaranteed fit, all entirely online. The result? The highest quality suit, sized to your frame, shipped for free, straight to your door.

  • email support@theblacktux.com
  • call +18444545947
  • language https://theblacktux.com

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