theessencevault.co.uk

4.9
4.9 Based on 1.2K reviews

The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.9

/
5

1.2K Reviews

5 Star
93%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
2%

Filtered Reviews

Filter Reviews

Review Time

claire
Lovely fragrances

Lovely fragrances Lovely prices

5
Date of experience: Nov 10, 2025
Lian Moors
OMG…

OMG…We orderd 8 different parfums. We only got 7. The smell .. of this parfums are so BAD!!! Please… don’t order Here. You Will lose your money :( very bad

1
Date of experience: Nov 10, 2025
Tracey
Strong smell

Strong smell, lovely perfume, lasts all day

5
Date of experience: Nov 10, 2025
John Meyers
This company is fantastic

This company is fantastic - Not only am I very pleased with the quality of the product and how reasonable it is. There was an issue with the packaging, and the customer service was so on point, they sorted it within the day. Very impressed, these guys are doing things right.

5
Date of experience: Nov 10, 2025
Chris Gower
Amazing Customer Service

I’ve just received my third order from The Essence Vault, and once again they’ve absolutely exceeded expectations. The quality of their fragrances continues to amaze me — they’re a perfect match to the high-end originals, last all day, and offer incredible value for money.I want to give particular praise to Gareth for his brilliant customer service. My most recent order arrived damaged in transit, and Gareth handled the issue swiftly and professionally. He arranged a replacement straight away, ensured the delivery was expedited, and did everything possible to minimise any inconvenience. I couldn’t have asked for better service.The Essence Vault has consistently impressed me with both their products and their customer care. Highly recommended.

5
Date of experience: Nov 10, 2025
Stuart Menzies
Fast, polite and very helpful. - Peter the legend.

Peter replied quickly to each email I sent. I was asking to substitute my order (of 3 items) so I could take up the package deal I saw on the website - after I’d bought the items ‘individually’. Peter was able to process me a refund to match the value of the advertised bundle. That’s top class customer service. Very polite too. Thanks for the quick support.

5
Date of experience: Nov 10, 2025
Lesley Wilkinson
Excellent and long lasting smell…

Excellent and long lasting smell exactly like the originals

5
Date of experience: Nov 10, 2025
Prati singh
I rarely find a fragrance that checks…

I rarely find a fragrance that checks all the boxes for me, but these one absolutely does. From the very first spritz, it feels luxurious and well-balanced, not too heavy, not too faint, but perfectly present. I have used many parfumes from their range but my favourite ones are lost cherry, pure poison and damsak rose & oudh. I’ve received many compliments whenever I wear these, and it never fails to lift my mood. The staying power is impressive, and even after hours, the scent evolves in the most captivating way. In short, I genuinely loved these parfumes in every possible way. These become a signature scents for me, and I can’t recommend it highly enough.

5
Date of experience: Nov 10, 2025
Wendy
Definitely recommend

Great delivery, fantastic value and amazing smells

5
Date of experience: Nov 10, 2025
GILLIAN MCCARROLL
Some of the perfumes I bought must…

Some of the perfumes I bought must admit I don’t know what originals smell like, but the compliments I get about them are great. So that’s good enough for me.

5
Date of experience: Nov 10, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • The Essence Vault create 'Inspired by' fragrances and strive to bring you the best products and Customer Service that we can. We bring to you men's and women's perfumes, home diffusers and car fragrances.

  • language https://www.theessencevault.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More