thefleececompany.com

3.2
3.2 Based on 141 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.2

/
5

141 Reviews

5 Star
47%
4 Star
5%
3 Star
2%
2 Star
4%
1 Star
42%

Filtered Reviews

Filter Reviews

Review Time

Suzanne Knowles
Amazing softness

The gentke texture, pretty pattern made thes pj's perfect. Looking forward to a cosy sleep next winter.

5
Date of experience: Nov 26, 2025
Erica Washington
My blanket is incredibly warm soft I…

My blanket is incredibly warm soft I absolutely love it

5
Date of experience: Nov 25, 2025
Patricia Rowlands-Smith
The Original Fleece Blanket (B1G1) × 1

The Original Fleece Blanket (B1G1) × 1Sky Blue / Full - 120x200 BUY 1, GET 1 FREE! (-£48.00)£48.00FreeThe Original Fleece Blanket (B1G1) × 1Sky Blue / Full - 120x200£48.00Very poor quality not worth £6 pounds let alone £48Unfortunately you have to pay for the return of the sub standard product !!! £15.50 tracked to Germany

1
Date of experience: Nov 25, 2025
Gayle Taylor
Very poor quality

Very poor quality. Products made in China. Company has no clear returns policy on it's website. Avoid.

1
Date of experience: Nov 25, 2025
Marina Gray
Luxurious.

Every blanket, pair of pyjamas, every cloth, all beautifully made, soft from the start and just get softer. I couldn’t be happier with Fleece Company. Well made, cosy, and that hint of luxury, just so comforting to wear or wrap yourself in. I’m buying for family and friends now, so the multiple offers are a great saving too. Such nice colours too.

5
Date of experience: Nov 25, 2025
Mr G
EXCELLENT Customer Care Contact and issues resolved

Muslin Pyjamas not the size as in label, ordered M but would fit an Extra Small.Returned order at a cost of £15 to Returns address in Germany by Tracked order, photo of PO receipt was emailed to them.Received FULL REFUND of order, an extra bonus was the parcel was returned to me unopened and Fleece Co emailed me and said to keep the order as they had already refunded me. Excellent Customer Care and contact after my concerns were highlighted, but cannot fault their keeping me updated.

5
Date of experience: Nov 25, 2025
Jan Marsh
This company offer real old school…

This company offer real old school customer service, great communication, I noticed my blanket had a flaw, contacted company who didn’t hesitate to fix the issue straight away, I am waiting for my replacement blanket to arrive. Fast efficient service

5
Date of experience: Nov 25, 2025
liv2fsh liv2fsh
I ordered a king size 9 layer fleece…

I ordered a king size 9 layer fleece blanket muslin blanket for $155.00 US. The blanket they sent me was a cheap very thin blanket that was full size not king size. I sent them an email stating this with pictures of it on my queen bed. It's so small. They wrote back that I could send it back if I paid shipping or they could refund 20% and keep it.I'm going to send the emails and pictures to my credit card company and dispute the charge for a refund.DO NOT BUY ANYTHING FROM THIS SHAM COMPANY

1
Date of experience: Nov 25, 2025
Ona Grundstein
Perfect Throw for Snuggles!

Just love my Muslin throw, comforting!Love to snuggle and easy care easy wear! Company is on point. It was easy ordering and with delivery!

5
Date of experience: Nov 25, 2025
alyshia snell
Crappy Service

Ordered two Queen Size blankets and sent two Full Size. Was able to provide proof of the incorrect size and even went as far as to take photos of the blanket on my queen size bed and a measuring tape so they could see. I took a screen shot of the sizing in their website that matches the Full Size they sent and a screen shot of my order that said Queen size and a screenshot of their own return policy and they still Told me I was wrong and that I need to wait for the blankets to stretch out. I'm now stuck with blankets that are to small. I will never shop there again and I definitely do not recommend. An absolute scam with zero professional customer service .

1
Date of experience: Nov 24, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More