thefleececompany.com

3.2
3.2 Based on 141 reviews

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Average Rating

3.2

/
5

141 Reviews

5 Star
47%
4 Star
5%
3 Star
2%
2 Star
4%
1 Star
42%

Filtered Reviews

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Gertie Carter
Exceptional quality and comfort

Exceptional quality! My 84-year-old mom is always feeling cold. I purchased her the fleece drape shawl in black and khaki, allowing her to stay cozy and warm while being hands-free. There's no concern about it slipping off and causing her to trip! The meticulous attention to detail and the high-quality fabric have truly impressed me. I'm thrilled!

5
Date of experience: Dec 20, 2025
Oscar Carter
Surprisingly Warm Winter Blanket

Initially, I had doubts about whether the winter muslin blanket would provide warmth, but I was happily surprised to find that it truly keeps me cozy throughout the night. The fabric is soft, and I appreciate that it is made from 100% cotton.

5
Date of experience: Dec 15, 2025
Simon Scott
Placing the order was a breeze, and confirmation was prompt.

Placing the order was straightforward, and I received confirmation swiftly. Delivery occurred within weeks, and the product exceeded my expectations. I now own four lightweight Muslin blankets, which provide just the right warmth when needed and keep me cool on warm summer nights.

5
Date of experience: Dec 14, 2025
Dallas A.
Disappointed with the Order

If I could give no stars, I would. The shipping was relatively quick, but I ordered two Queen size blankets and ended up with two Twin size ones. I realize now that I should have checked the measurements. The dimensions for a Queen size blanket are listed as 60"x 80", but elsewhere, that would be considered a Twin size. Upon measuring, the blankets turned out to be 52"x 68". Now, I have two Queen size beds and two inadequate blankets that won't fit. Buyers should be cautious!

1
Date of experience: Dec 12, 2025
Ethelreda Barnes
Extremely Disappointing Experience

I appreciate the opportunity to share my experience. I placed five orders as gifts, and not a single one was correct. The quality was very poor, and the customer service was lacking, as they only respond via email. The merchandise shipped from a location far from where I expected. There was no information included in the package, not even a return address. The items had cut labels, and the muslin blanket I ordered, which was supposed to be queen size, turned out to be as small as a throw blanket and only had two layers instead of six. I was asked to pay for the return. I feel like I received subpar merchandise. I was very disappointed, especially since I don't have much money to spend and expected to receive what was advertised. I feel taken advantage of, and I've seen many other negative reviews about this seller. Thank you for allowing me to express my concerns!

1
Date of experience: Dec 05, 2025
Dacnao16
Frustrating Experience with Order Issues

We mistakenly ordered the incorrect size blanket for our child, which was not inexpensive. We promptly reached out for assistance via email, but received no reply. There was no chat option, cancellation feature, or phone contact provided. While researching the company, we encountered numerous negative reviews, particularly regarding similar issues. Instead of attempting to change the size, we followed up with another email to cancel the order, but again, we received no response. Eventually, when they did get back to us, they claimed the item had already shipped, despite no notification on our end. We communicated with a representative who stated it was already with their shipping partner, leaving us feeling helpless. Given our experience, I strongly recommend purchasing from a different seller. We are extremely disappointed and believe we deserve a refund, as we are now stuck with a blanket we do not want. The return process appears to be excessively complicated, as noted by others.

1
Date of experience: Dec 04, 2025
Tammy Anderson
Promised Delivery, But I Got Scammed!

The service delivered on their promises, but I feel scammed! I never received the product I ordered. When I inquired about my purchase a month later, I was given the runaround for two months. They pressured me to cancel a dispute I had opened, claiming that if I did, they would issue a refund. I placed my order in late July 2025, and now, in December 2025, I'm still trying to get my refund with my third complaint. When I asked for proof of delivery, the company sent an unverifiable link that provided no photos or confirmable information. I recommend avoiding this service.

1
Date of experience: Dec 02, 2025
Samuel Reed
Timely Delivery

All items arrived promptly, exactly as described, and felt wonderful.

5
Date of experience: Dec 01, 2025
Lindsay
Frustrated Customer

I mistakenly ordered the wrong item and when I tried to return it, I was shocked to find that the return would cost me $89 on a $70 purchase. If you're in the US, be aware that returns are difficult, so it's best to avoid this company. They don't provide return labels, which is very unhelpful.

1
Date of experience: Dec 01, 2025
Matt Scott
Unhappy with the Purchase

I'm really disappointed with my recent blanket purchase. The shipping took much longer than I anticipated, and when I finally received it, there was a hole in it. Unfortunately, I need to return it.

1
Date of experience: Nov 30, 2025

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