Review Time
Staff had prepared for my visit by stocking fitting room with items. They were thorough and professional and gave me honest feedback about the fit and suitability of the items as I tried them on. I left with several pieces that suit me well and that I know I'll keep for a long time.
I was contacted by email and then by phone when the dress I wanted came available after it had been out of stock. Shahnaz gave me advice about sizing and styling the dress. She made sure it was sent with next day delivery. I have also visited the beautiful shop in Central London and received a warm welcome and help from the staff there. A really lovely experience and absolutely beautiful clothes.
I was contacted by email and then by phone when the dress I wanted came available after it had been out of stock. Shahnaz gave me advice about sizing and styling the dress. She made sure it was sent with next day delivery. I have also visited the beautiful shop in Central London and received a warm welcome and help from the staff there. A really lovely experience and absolutely beautiful clothes.
I had booked a personal styling assistant for 30 minutes. I had such kind and personal attention it made this shopping experience a great pleasure. I was given the chance to try on many of the beautiful dresses until we found THE ONE! I can strongly recommend The Fold based on my experience. Thanks Millie!
I had booked a personal styling assistant for 30 minutes. I had such kind and personal attention it made this shopping experience a great pleasure. I was given the chance to try on many of the beautiful dresses until we found THE ONE! I can strongly recommend The Fold based on my experience. Thanks Millie!
I purchased the Alserio stretch knit dress on 26th April. It arrived 1st May. Tried it on but decided to return. Went via The Fold returns proceed , booked Royal Mail to pick up on 2nd May. I have emailed athe fold 3 times asking for updates but only get an automated response. Very concerned as I would like my £335 refund please. For a high end women’s clothes company I am finding their customer service terrible. Happy to report The Fold contacted me and all resolved. They are also reviewing their returns process
I purchased the Alserio stretch knit dress on 26th April. It arrived 1st May. Tried it on but decided to return. Went via The Fold returns proceed , booked Royal Mail to pick up on 2nd May. I have emailed athe fold 3 times asking for updates but only get an automated response. Very concerned as I would like my £335 refund please. For a high end women’s clothes company I am finding their customer service terrible. Happy to report The Fold contacted me and all resolved. They are also reviewing their returns process
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The Fold is a contemporary British label focused on dressing and inspiring the modern, professional woman.
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