thefoldlondon.com

4.4
4.4 Based on 369 reviews

The Fold is a contemporary British label focused on dressing and inspiring the modern, professional woman....

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Average Rating

4.4

/
5

369 Reviews

5 Star
80%
4 Star
2%
3 Star
2%
2 Star
7%
1 Star
8%

Filtered Reviews

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Review Time

Charle C.
The simple on- line process for booking…

The simple on- line process for booking styling session was excellent. When I arrived the item I’d been interested in trying was set aside for me. Staff at the shop were very helpful with advice on styling and alterations if I needed, either immediately or at a later date. Thank you

5
Date of experience: Nov 06, 2023
Jeremy
Very helpful selection for updating…

Very helpful selection for updating several pieces and friendly, knowledgeable staff

5
Date of experience: Sep 26, 2023
Shadefull73
Very helpful selection for updating…

Very helpful selection for updating several pieces and friendly, knowledgeable staff

5
Date of experience: Sep 26, 2023
Claude Wright
Wonderful service and amazing quality

I was unable to purchase the dresses that I wanted over the internet as they had sold out online. I called customer services and spoke to Helena who immediately followed up to see if the dresses were available instore. Helena phoned me back promptly to confirm they were and the London store phoned to take details and sent the dresses same day. I was absolutely delighted with the, The quality of The Fold clothes are exceptional and the tailoring perfect. Every piece you buy you can put on and it looks just as good at the end of a long day as it did at the start. Worth every penny and such an investment for timeless classics.

5
Date of experience: Sep 22, 2023
SRGAMING0636
Wonderful service and amazing quality

I was unable to purchase the dresses that I wanted over the internet as they had sold out online. I called customer services and spoke to Helena who immediately followed up to see if the dresses were available instore. Helena phoned me back promptly to confirm they were and the London store phoned to take details and sent the dresses same day. I was absolutely delighted with the, The quality of The Fold clothes are exceptional and the tailoring perfect. Every piece you buy you can put on and it looks just as good at the end of a long day as it did at the start. Worth every penny and such an investment for timeless classics.

5
Date of experience: Sep 22, 2023
Martina Brooks
Thank you again for such a great…

Thank you again for such a great shopping experience. I am so happy with what I bought and know I'll be back in the future. The quality and fit of the clothes is fantastic and the staff were all so helpful and patient. I look forward to shopping with you again.

5
Date of experience: Aug 30, 2023
Mavis Taylor
Thank you again for such a great…

Thank you again for such a great shopping experience. I am so happy with what I bought and know I'll be back in the future. The quality and fit of the clothes is fantastic and the staff were all so helpful and patient. I look forward to shopping with you again.

5
Date of experience: Aug 30, 2023
Effie S.
I had an incredible shopping experience…

I had an incredible shopping experience at The Fold! Their collections are simply exquisite, and the attention to detail in their designs is impressive.What truly stood out was the exceptional service, especially from Lisette. Her expert guidance made my journey much more pleasant. The Customer Service Team was efficient and responsive, ensuring a seamless experience.I'm thrilled with my purchases and can't wait for the Autumn Winter collection.

5
Date of experience: Aug 04, 2023
Mas1Minecraftien75
I had an incredible shopping experience…

I had an incredible shopping experience at The Fold! Their collections are simply exquisite, and the attention to detail in their designs is impressive.What truly stood out was the exceptional service, especially from Lisette. Her expert guidance made my journey much more pleasant. The Customer Service Team was efficient and responsive, ensuring a seamless experience.I'm thrilled with my purchases and can't wait for the Autumn Winter collection.

5
Date of experience: Aug 04, 2023
Nora B.
Superb customer service

5
Date of experience: Aug 02, 2023

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