theloadedteashop.com

2.9
2.9 Based on 8 reviews

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Average Rating

2.9

/
5

8 Reviews

5 Star
22%
4 Star
11%
3 Star
22%
2 Star
0%
1 Star
44%

All Reviews

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Review Time

Jamie Burton
The teas do not taste natural, they taste like chemicals and have a strange after taste. I tried 2 d

The teas do not taste natural, they taste like chemicals and have a strange after taste. I tried 2 different flavors, even added extra water like others recommended.

1
Date of experience: Mar 01, 2026
Holly Tomah
No offense to those who love this stuff but it's NOT for me. I had such high hopes of finding a diff

No offense to those who love this stuff but it's NOT for me. I had such high hopes of finding a different drink than the same old. The flavors were appealing so I thought 🤔and seeing all the positive reviews, I jumped on the wagon. The aftertaste, my goodness, I couldn't get that out of my mouth. Mixed as directed and even let sit overnight to "fuse" the flavors. No help. Still that horrible sucralose aftertaste. Luckily, my friend took them and I wished her luck.
Shipping was quick as I ordered on weekend. Received emails about my order. Didn't need customer service.

3
Date of experience: Feb 14, 2026
Bonnie Arbuckle
Try this product - trust me! Delicious!

I was wary of trying a new product like this, but I was very pleased! I just got my package from The loaded tea shop and I’m a new fan. I just tried “Positive Pam” and the flavors in it are a tropical energy base wot strawberry and cherry. Yum yum! I will enjoy cold iced drinks much more in the summertime, but this was such a pleasant and refreshing surprise. Please give them a try; I’m glad I did.

5
Date of experience: Feb 11, 2026
Brittany Roblee
Would give it a zero based on customer…

Would give it a zero based on customer service. I ordered in May of 2025. Two months later I reach out because I had not received my order. I was told that some flavors were on back order and would ship as soon as they were back in stock. A few more months went by and I reach out again. Was asked if I wanted to swap the out of stock flavors for something in stock plus get 2 free. I choose. Nearly 9 months later still have not received anything. Reach out again and was told they retired 2 of the flavors and asked if I would like to switch them with something else and would now receive 5 free flavors. Asked for a refund and keep getting the run around.

1
Date of experience: Feb 10, 2026
Holly Tomah
No offense to those who love this stuff…

No offense to those who love this stuff but it's NOT for me. I had such high hopes of finding a different drink than the same old. The flavors were appealing so I thought 🤔and seeing all the positive reviews, I jumped on the wagon. The aftertaste, my goodness, I couldn't get that out of my mouth. Mixed as directed and even let sit overnight to "fuse" the flavors. No help. Still that horrible sucralose aftertaste. Luckily, my friend took them and I wished her luck.Shipping was quick as I ordered on weekend. Received emails about my order. Didn't need customer service.

3
Date of experience: Feb 07, 2026
Miller
Absolutely Terrible Experience From Start to Finish

This company earned every bit of this review. The customer service was useless, slow, and seemed genuinely uninterested in helping with anything. When the product finally showed up, it looked like someone folded it in half for fun before shipping it. Bent, warped, and honestly embarrassing to even look at.To make matters worse, the flavor was a complete disaster. All I could taste was citric acid and fake sugar overwhelming everything else. Whatever it was supposed to taste like never made an appearance.Between the awful support, the destroyed product, and the terrible flavor, this was a total waste of money. I strongly recommend looking elsewhere.

1
Date of experience: Nov 30, 2025
Jessica Hopkins
Good product

Good product, they taste great! Shipping only takes a few days. I’ve ordered from them a few times now. My first order took a long time to get because of production issues apparently, I finally reached out to customer service and they were great and helped get my order within the next few days.

4
Date of experience: Sep 25, 2025
Consumer
Top notch customer care

Answered all my questions very quickly about the inventory. Great company, product and people!! I will be a repeat customer!!!

5
Date of experience: Aug 21, 2025
Scott Morgan
Avoid at All Costs

Avoid at All Costs – Unreliable, Dishonest, and HostileI placed an order with this company based on their promises of timely shipping and quality service. Not only did they fail to ship anything by the dates they advertised, but they also remained silent until well past those deadlines — only offering excuses after multiple follow-ups.Communication was vague at best, deceptive at worst. What’s worse, the owner’s behavior on social media has been shockingly unprofessional — going so far as to mock or harass customers who simply asked for transparency after giving them money in good faith.This isn’t just a case of delays — it’s a pattern of broken promises, zero accountability, and arrogance. I’m sharing this review so others don’t go through the same disappointing and frustrating experience.Spend your money somewhere it’s respected.

1
Date of experience: May 04, 2025

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