thelocalexperts.uk

1.7
1.7 Based on 59 reviews

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Average Rating

1.7

/
5

59 Reviews

5 Star
17%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
81%

Filtered Reviews

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Review Time

ML68
Very professional Very polite …

Very professional Very polite Worked carried out very well pleased with the work would definitely have work done again

5
Date of experience: Aug 24, 2023
LT_elproasitoTT
Fast on and on time

Fast on and on time, great experience recommended

5
Date of experience: Aug 23, 2023
Lara Long
Company is Local Experts - yeah right…

Company is total waste of time- firstly could not spell my surname then booked me an appointment with a rather bemused engineer in the South of England - I live in Northern Ireland. I called up to cancel any further dealings with this company and asked for my money to be refunded to be told quite reluctantly that it would take about two weeks- not good enough

1
Date of experience: Aug 21, 2023
Gilbert Adams
Professional service

Professional service, clear price structure and came when they said they would.

5
Date of experience: Aug 20, 2023
Kathryn S.
This company could well be a scam

I phoned this company yesterday. They said they would be out yesterday or today but still no sign of them. I was charged £75 and told they charged by the half hour with no call out charge. After I had paid I got a text saying "all additional payments including the second half of the minimum 1 hour fee, should be paid directly to the tradesman attending the site".At no point in my phone conversation with these people did it say the minimum charge was one hour. I tried phoning again a few minutes ago but there was no answer and if I reply to the text it doesn't go through. I have not received a receipt from these people.

1
Date of experience: Aug 19, 2023
PC37
Brilliant job

Brilliant job, tidy and arrived on time. Wouldn’t hesitate to use again, great service.

5
Date of experience: Aug 17, 2023
Absolute scam

Absolute scam. Please be aware. This company promises to provide reliable engineer contact number and charge £75 for first half hour labour service, with minimum 1 hr service. This means you will have to pay to the engineer at least an hour additional labour charge on top of £75 already charged by the company. This is not mentioned in the payment confirmation message they send. They dont Email a payment receipt. This payment term is no where explained on their website. Their website is very misleading as they claim to be 5 star rated!!We requested a local plumber contact number with clear requirement of replacing flush valve. We were assured of same day service.Plumber turned up next day evening . Glanced the flush and said yah flush valve needs to be replaced. Plumber has now sent in a quote with £75 charge to replace the valve. I can not dispute this on Sec75 as the transaction value is less than £100. I feel looted and helpless and concerned about much vulnerable customers in the area. I hoping to reach out to local authorities to get this stopped. Please be ware!!

1
Date of experience: Aug 16, 2023
Gail Cook
Fast service

Fast service. Helpful engineer

5
Date of experience: Aug 11, 2023
Le_Laosien47
needed a plumber

needed a plumber. Came and fixed the problem, but the was a delay and they did contact to let me know, was concered after reading reviews but certinely changed my mind.

4
Date of experience: Aug 08, 2023

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