theshopathome.com

3.7
3.7 Based on 136 reviews

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Average Rating

3.7

/
5

136 Reviews

5 Star
59%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
28%

Filtered Reviews

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Review Time

Adrian Evans
Very good price for a display model TV

Very good price for a display model TV. 12 month warranty, no noticeable marks on the TV and a saving of £250 over new.Lost a star because the packaging was ok, but no better and it was sent with the wrong stand. I would expect the correct stand to be sent the same day the issue was raised but it wasn't and then when it did arrive, it had the wrong screws. Luckily I found some in the garage that fitted.

4
Date of experience: Feb 23, 2026
Nigel Burton
Good service from seller purchased a…

Good service from seller purchased a Flamingo Window Film to help obscure a Bathroom window, it works well was easy to apply, arrived from China in 6 days very pleased with purchase. Thanks.

5
Date of experience: Feb 23, 2026
Lisa
Perfect bought a laptop fresh brand new…

Perfect bought a laptop fresh brand new very happy nothing seems wrong so yes very pleased delivery took 7 days tracking available on the 3rd day delivered one day early... Great thank you will definitely check out the store again..

4
Date of experience: Feb 22, 2026
maria turner
Brought a ex display dishwasher arrived…

Brought a ex display dishwasher arrived fine, look ok, a few scuff mark no biggie, worked fine for a few months then broke with error code F41, contacted company was told a replacement would be sent luvly jubly! Replacement arrived, it didn’t look as nice as my previous dishwasher sadly but it seemed to be working however dishwasher rack is really bent. I contacted company was told to bend the spokes back which has resulted into more damage. Now I am in limbo as they have seized contact so very disappointing. Companies like this is why people buy brand new so very sad & frustrating.

1
Date of experience: Feb 10, 2026
Imran Junglee Khan
The Shop at home- What a great find

The Shop at home- What a great find. I saved money compared to Curry's and will be back for all my other appliances.

5
Date of experience: Jan 31, 2026
Abdur Khan
⭐️⭐️⭐️⭐️⭐️ very happy

⭐️⭐️⭐️⭐️⭐️ very happy. Great product. Fast delivery! Saved a decent amount of money. Item was as described. Customer service was excellent. The delivery team were friendly and delivered the item into a room of choice.

5
Date of experience: Jan 30, 2026
Pete Davis
Win win! Quality items and fast delivery

⭐️⭐️⭐️⭐️⭐️ Well happy! Fast delivery and saved a load of money. Item came as described and customer service was spot on.

5
Date of experience: Jan 30, 2026
Keith aspey
Really easy to order washing machine…

Really easy to order washing machine absolutely brilliant and new quick delivery would definitely recommend the shop at home and would buy of them again when needed

5
Date of experience: Jan 27, 2026
Darren Plowman
WARNING DO NOT BUY FROM SHOP@HOME

brought a tumble dryer, it soon developed a fault ,it was noisy and leaking water from the bottom ruining a Newley laid floor, contacted via email and at first got a quick response asking further details which i sent then nothing despite many further emails looking like i will have to take it further , small claims or through bank.

1
Date of experience: Jan 26, 2026
Znar Haji
Avoid!!!

I am extremely disappointed with this company’s lack of communication and customer service. I have sent multiple emails over the few days try to cancel my order and have received absolutely no response. No phone number provided. They ignored me on live chat as well.Item was delivered anyway. I expected at least a basic acknowledgment, which is standard for any professional business.Until this company improves its responsiveness and respect for customers’ time, I would strongly advise others to be cautious before purchasing from them.

1
Date of experience: Jan 16, 2026

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