theshopathome.com

3.7
3.7 Based on 136 reviews

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Average Rating

3.7

/
5

136 Reviews

5 Star
59%
4 Star
7%
3 Star
3%
2 Star
2%
1 Star
28%

Filtered Reviews

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Review Time

Sharon Morgan
What a great find! Very happy customer

Great Service, really happy with the product I purchased. I even got an extra 10% off the item due to being a first time customer. Delivery guys were great, friendly and polite. Will definitely buy again!!!

5
Date of experience: Jun 27, 2025
Melinda Turner
Faulty

Have an issue with the cooker and still noone has got bk to me about it

1
Date of experience: Jun 27, 2025
Garrett Hughes
The item arrived in unacceptable

The item arrived in unacceptable condition ( a dishwasher)—covered in mould, heavily used, smelly, and entirely inconsistent with the listing, which described it as an ex-display item. In reality, it resembles scrap rather than a usable appliance.Furthermore, the delivery team left the item unattended at the entrance of my estate for several hours without any notice or delivery confirmation.

1
Date of experience: Jun 26, 2025
Riley
Purchased 3 items from this company

Purchased 3 items from this company, and wow excellent quality items,and the service from start to delivery was second to none. Very polite and helpful staff,wouldn't hesitate to recommend brilliant job guys many thanks again.

5
Date of experience: Jun 20, 2025
Awesome!

For a small family run business. The Shop at home go over and beyond. Great product, as described for a B grade item. Delivery was 5 days later. The delivery guys are truly excellent. Customer service was spot on. Definitely would buy again 10/10

5
Date of experience: May 30, 2025
Romain Muller
Great quite exceptional

Great quite exceptional

5
Date of experience: May 28, 2025
Anne K.
Washing mc Hisense put it on smoke…

Washing mc Hisense put it on smoke everywhere no bolts in the machine cut all the electrics off I really got worried I am writing this for my daughter sent loads emails refunded the money that’s it no other response ruined jeans and couple of other items no response going to machine out for scrap because that where it should of gone first place

1
Date of experience: May 27, 2025
Venus
I would give no stars if I could avoid…

I would give no stars if I could avoid do not buy from this company I was delivered a cooker that was badly damaged on the 29th May I have since been asking them to collect it, they said they would collect it week commencing 9th June this week has passed and still no collection date, they have ignored my emails asking for collection also a date for collection, the cooker is taking room up in my kitchen, I have sent a final email that if the cooker is not collected within 2 weeks of there date they gave me 9th June I will consider the cooker abandoned and I will dispose of it but still not had a reply, they have given me a full refund so I can get another cooker but I can't get one untill this cooker is out of my way

1
Date of experience: May 26, 2025
Coraline Brown
Absolutely appalling ordered the…

Absolutely appalling ordered the washing machine it came broke. It nearly caught fire and the response wasn’t quick enough and it ruined my boys cloths Still no response on the faulty good only a refund

1
Date of experience: May 26, 2025
Juliet P.
Total satisfaction!

Arthur dealt with my enquiries over the phone politely and efficiently. The trade description was accurate and delivery on time. The Hisense cooker was an 'A' grade and absolutely immaculate! The delivery men were excellent and took great care moving the oven through the house. I will recommend Shop at Home to friends and family and hope Arthur does well. He deserves to. Thank you.

5
Date of experience: May 17, 2025

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