thesportsedit.com

4.3
4.3 Based on 201 reviews

At The Sports Edit, we want to inspire your movement. As part of the Marks & Spencer family, we bring you a trusted, curated selection of the world’s most exciting activewear brands. From global names like Nike, Adidas and On, to emerging brands like Swea...

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Average Rating

4.3

/
5

201 Reviews

5 Star
77%
4 Star
5%
3 Star
3%
2 Star
2%
1 Star
12%

Filtered Reviews

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Review Time

Rose
I had ordered a gym top

I had ordered a gym top, but unfortunately it got lost en route by Evri. I contacted customer service and was very promptly helped by Sofia, she organised my refund immediately.

5
Date of experience: Aug 26, 2025
Annie Jenkins
THEY HAVE £251 OF MY MONEY

THEY HAVE £251 OF MY MONEY. ORDERED TWO PAIRS OF TRAINERS WHICH HAVE NOT BEEN DELIVERED. EVRI ARE SAYING DELIVERED BUT NO PROOF OF POSTING. NOTHING ON RING DOORBELL RECORDING. I HAVE SENT SEVERAL EMAILS EACH WITH INCREASED URGENCY AND HAVE NOW CONTACTED PAYPAL TO TRY AND GET A REFUND. BE CAREFUL.

1
Date of experience: Aug 23, 2025
Louise
Excellent customer service

Excellent customer service. Speedy reply. Jasmine was very helpful.

5
Date of experience: Aug 21, 2025
Sophia PH
First class customer service experience…

First class customer service experience - much appreciated.

5
Date of experience: Aug 14, 2025
Trudy Dunlop
Great Customers Service

Sofia dealt with my issue, quickly and professionally. Great customer service.

5
Date of experience: Aug 11, 2025
J Hinchcliffe
Great customer service

My experience with this company was great. Very fast response to an email , very helpful. Would definitely use again.

5
Date of experience: Aug 08, 2025
Andrew
Excellent customer service

Ordered the wrong size, customer service was able to cancel the order same day before it was sent saving everyone a lot of hassle. Much appreciated

5
Date of experience: Aug 04, 2025
Mrs Brannan
First class service

First class serviceDelivery very quickSofia at customer service was excellent Helped out greatly when I ordered the wrong sizeWill use again

5
Date of experience: Aug 04, 2025
Lauren Bryder
I bought some Nike AL8 trainers which…

I bought some Nike AL8 trainers which are an amazing trainer , a good trainer for functional fitness and hyrox . Although I had an issue with them after a couple of months where an air bubble popped and the trainer was making a noise I reached out to sports edit and they couldn’t be more helpful . After a couple of emails they were happy to send out another pair no questions asked . Unfortunately my trainer was out of stock but it was as easy as pick another pair to the similar value and this was sent out within a few days !! Probably the best customer experience I’ve had with a company . I picked a pair of new balance soft foams and these are very comfortable amazing for running !!! Great company ❤️

5
Date of experience: Aug 03, 2025
Kathryn Denny
Great range and quick dispatch

Great range and quick dispatch. Evri lost my parcel and The Sports Edit were very quick to resolve the issue. I dealt with Sofia who was lovely, and quick to arrange refund and change of order for me. Very happy.

5
Date of experience: Aug 01, 2025

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Business Details

  • At The Sports Edit, we want to inspire your movement. As part of the Marks & Spencer family, we bring you a trusted, curated selection of the world’s most exciting activewear brands. From global names like Nike, Adidas and On, to emerging brands like Sweaty Betty and Varley, we’ve got you covered for any activity.
    Shop with confidence, knowing you’re backed by M&S’s legacy of trust, style and value.
    *Enjoy FREE shipping on UK orders over £70, FREE UK returns/exchanges, and 10% off your first order.*See more

  • email support@thesportsedit.com
  • language https://thesportsedit.com

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