Review Time
Dropped them an email as I couldn’t see my refund on my statement. The response was quick and positive from Sofia. Thank you! PS there was nothing wrong with the product it was list by the delivery company and then sadly out of stock.
Not only does this site have lots of brands to choose from but delivery was exceptionally fast (24 hours from order to delivery). Speedy returns and refund process and speedy customer service. When one of my items arrived faulty, they quickly resolved via email. Already a fan of the brand but even more so now
I won’t be using this site again due to a disappointing customer service experience.I purchased training shoes for gym and weights use and reasonably expected them to withstand a short 10–15 minute treadmill warm-up. I was surprised to be told this was not considered appropriate use, particularly given the price point of over £100.When I raised this query, I found the response I received to be dismissive rather than helpful. I had hoped for a more constructive and customer-focused approach to resolving the issue.As this appears to be the final point of contact, I won’t be taking the matter further and will instead choose to shop elsewhere in future.
I purchased multiple items at reduced price, delivery was quite swift, without issue. Fantastic items, great quality, perfect condition. Customer services were fantastic at dealing with a query I had. I would highly recommend, I will certainly be shopping with The sports Edit in the future 😀
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At The Sports Edit, we want to inspire your movement. As part of the Marks & Spencer family, we bring you a trusted, curated selection of the world’s most exciting activewear brands. From global names like Nike, Adidas and On, to emerging brands like Sweaty Betty and Varley, we’ve got you covered for any activity.
Shop with confidence, knowing you’re backed by M&S’s legacy of trust, style and value.
*Enjoy FREE shipping on UK orders over £70, FREE UK returns/exchanges, and 10% off your first order.*See more
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