Name: thetackletavern.co.uk
Telephone: 000000000
Rating: 3.8

Stephanie Anderson Guest

BAD EXPERIENCE WITH PURCHASE!

I ordered a pre-loved seat box for £100, the order was confirmed by TC & money taken from my account. I even had an email from the delivery company DHL regarding the delivery. On this basis I ordered accessories to go on the box, from another supplier, costing £45.Later the same day, I was contacted by Tackle Tavern to say the box was no longer available - they did not offer to provide me with a replacement, only a sorry, but you'll have to pay the extra to get one from elsewhere, or return the accessories to the other seller (at my postage cost of course).Avoid this company, rubbish customer care!!!!

Date of experience: Aug 02, 2023

Jermaine Foster Guest

2 years ago

Great service

Hi First purchase from here, small issue with faulty unit, zip missing, my emails were going to spam, however a guy called Matty picked this up.Sorted my issue out without any fuss, replacement sent out next day, faulty unit collected at the same time.Blind A/D for customer service.

Date of experience: Jul 27, 2023

Tyler Scott Guest

2 years ago

Fantastic customer service

Fantastic customer service, ordered a chair for my partner, extremely happy with the quality and price.

Date of experience: Jun 08, 2023

Cuthbert Barnes Guest

2 years ago

Zero care for customer service

Our order was not correct, not what we asked for, and not what they advertised. Zero customer service, zero understanding. I see lots of positive reviews, but it appears every time something goes wrong the reviews are negative, which proves they have no care about customer service

Date of experience: May 20, 2023

Wilber Hughes Guest

2 years ago

Excellent products and service.

Excellent products and service.I ordered Wellies for my husband and they were too small, they quickly responded and confirmed they would change for a different size. I was able to speak to them on the phone and via email. Very helpful and polite. I will be using them again.Thank youHeidi

Date of experience: May 16, 2023

Bo Coleman Guest

2 years ago

Excellent service and customer care

The service I have received from Tackle Tavern has been second to none. I had a faulty piece of equipment and they sorted it out so well. Communication from Cameron in the shop was excellent. Top work guys.

Date of experience: May 05, 2023

Chase Guest

2 years ago

An outstanding service

An outstanding service, one which I highly recommend, customer service is first class, product range again is excellent, a pleasure to deal with and will be my first choice when ordering further tackle and clothing I require,

Date of experience: Mar 15, 2023

skydemon6360 Guest

3 years ago

Good communication and resolution by…

Good communication and resolution by Matty after I made a mistake during the order. Good job.

Date of experience: Mar 07, 2023

Paige Parker Guest

3 years ago

Great Service

ordered a pre loved item Nash Box Logic Bivvy Table and bag came through very quickly very pleased with service and free delivery this is the second item from this company in a few weeks. well done guys happy new year to you. Thanks Steve

Date of experience: Jan 03, 2023

Claudia Brooks Guest

3 years ago

Advertise next day delivery but this never happens

Advertise next day delivery but this is my second order and is already 3 days overdue with no update from the courier. Will pay a little more from another shop in future and get the items on time.