thetackletavern.co.uk

3.8
3.8 Based on 108 reviews

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Average Rating

3.8

/
5

108 Reviews

5 Star
69%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
28%

Filtered Reviews

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Review Time

emily
Super helpful and kind service

Super helpful and kind service

5
Date of experience: Mar 13, 2026
Anthony Dutton
First time ordering from The Tackle Tavern and I am beyond impressed with their dedication to custom

First time ordering from The Tackle Tavern and I am beyond impressed with their dedication to customer service. Nick and Matty really went above and beyond and I will definitely be back very soon! These guys genuinely value their customers.

5
Date of experience: Mar 12, 2026
Anthony Dutton
Outstanding Customer Service & Excellent Value for Money

First time ordering from The Tackle Tavern and I am beyond impressed with their dedication to customer service. Nick and Matty really went above and beyond and I will definitely be back very soon! These guys genuinely value their customers.

5
Date of experience: Mar 12, 2026
Nick Smith
Excellent company

Excellent company - very fast delivery couldn’t fault Nick in the customer service has gone above and beyond with resolving my order 5 star.

5
Date of experience: Mar 12, 2026
Rytis Naskevicius
I received the rod pod with important…

I received the rod pod with important parts missing (Trident and rod holders), which makes the item completely unusable. I contacted the company and asked them either to send the missing parts or arrange a return and refund.Nick replied asking if I had checked everything properly, and after I confirmed that the parts were definitely missing, they stopped responding completely. Very disappointing and unprofessional customer service.I have proof of the order, photos of what I received, and the original listing showing the missing parts. It’s a shame to be treated this way as a customer. I will be reporting this issue and opening a dispute. I would advise others to be careful when ordering from this seller.

1
Date of experience: Mar 11, 2026
Bill
Sonic Bite Alarm replacement

I purchased a set of 3 Sonic Hero bite alarms last July. The delivery was prompt and no problems. Unfortunately one of the bite alarms developed a fault in February this year. I contacted the support team at The Tackle Tavern and they very promptly arranged for a replacement to be sent direct from Sonic. The support team were very helpful and professional resolving my issue with Sonic.

5
Date of experience: Mar 10, 2026
Tony Marsh
Really helpful people

Really helpful people. Brilliant service. Gave me a very fair price on my trade-ins and eager to help me select my purchase with tonnes of useful advice. Thanks

5
Date of experience: Mar 09, 2026
Jezza
Great service

The waders were a good price and quickly delivered. Unfortunately I had to return it as they were to big. The returns process was easy and I was able to swap the waders for a smaller size without problem. The companies comunication was excellent.

5
Date of experience: Feb 26, 2026
Bogdan Ionut
They bent a hard plastic case to fit in a too-small box !

That'a a great story !I purchased a MAP Parabolix 3 rod Holdalls . They actually bent this semi-rigid plastic case just to cram it into your a box far smaller than the case ! They literally bent the hard plastic case as if it was paper ! 🤦🏻I would have preferred it to be simply wrapped — it would have been far better to have a bit dirty than bent !!!!So they managed to ruin a superb product just to make it fit into a box that was far too small. They are that smart !The hard plastic under the textile material has been bent so bad and no longer returns to its original shape; almost CUT ! the creases are visible on the outside and the reel compartment is now far too tight.Tip : Just announce them, if the item you buy does not fit in their stupid boxes , not to cut / break or bend your stuff !! tell them JUST to USE A BIGGER BOX in order not to RUIN THE PRODUCT !

1
Date of experience: Feb 26, 2026
Daniel Robson
Wow great service

Wow great service. All orders have arrived very quickly and are well packaged. The website works well and the customer service is great, thank you.

5
Date of experience: Jan 08, 2026

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