Review Time
Yes ! Tackle are fairly priced in a competitive market. Reliable prompt, no problem so far with orders over a three year period. Okay! BUT as regards to their PRELOVED ? It’s just over an hour drive from my house I was in the market of some ‘high end’ rods and decided to view 4 sets of carp rods so decided to pay a visit on my arrival I asked to view the 4 sets of rods okay so far so good!!! Five minutes later I was presented with what I can only describe the biggest insult to my angling career of over 50years 4 sets of rods bound together with cable ties No not elastic bands don’t know witch is worse? And yes they were tightly bound that some of the tip sections were crossing 😡just to make things worse none of the rods had even been cleaned let alone inspected for resale, how long does it take to clean up a few rods? None came with bags (why do people chuck away rod bags? ) beyond me not only were they selling as is some were in my opinion having been fishing for over 50yrs seriously damaged due to laquar damage already showing signs of milky ness if that makes sense 2 sets covered in algae due to submerged rod tips …. But when pointed out to the many so called expert staff 🙄 remember everyone who works in this industry is now a self acclaimed expert these days… or hang on perhaps it’s me .
The first time I used the Tackle Tackle I had an issue with a faulty product, which wasn’t there fault.I emailed the manufacturer and they were waiting for for them to arrive back in stock. TT said they despatch a replacement when they became back into stock.Once they had new stock, they emailed me straight away and sent out a replacement with no hassle or having to chase them - great after-sales and communications and this is how customer service should be! I’d definitely recommended this company and I’ll be using them again for sure - well done guys!!!👌
Twice I have ordered from this company.1st time i gave them the benefit of doubt so ordered again this week.Absolutele shower of ....Ordered 135 quid worth of gear got sent a item that was not ordered.Support is a sham and when i finally get a reply the question was,What were you expecting ?? Really , what I ordered is what i was expecting.Asked for order to be credited and the wrongly sent item to be collected, now again no reply.So still waiting .Joke of a company..NEVER AGAIN.
A fantastic UK company with competitive prices and unbeatable customer service. They handled my Trakker bivvy warranty claim flawlessly from start to finish. Huge thanks to the whole team for the excellent support, especially to Nick. A+++ service!
I recently purchased a Fox Frontier X bivvy from Tackle Tavern, and I am extremely disappointed with the experience. When I inquired about the Vapour Peak, I was told to join a waiting list for when it was back in stock, which implied it was still available to purchase. I agreed and completed my purchase of the bivvy under that impression.However, after a month of silence and multiple follow-ups, I contacted Fox directly and was told that the Vapour Peak had been discontinued. I then reached out to Tackle Tavern to ask if I could return the bivvy and purchase an alternative, but I was refused, as I had used the bivvy twice, and they offered only store credit of £320 for an item I paid £499 for just four weeks earlier.What’s more frustrating is that they continued to tell customers six weeks after I raised my concerns to add their names to an email list for an item that was no longer in production. When I questioned the need for the Vapour Peak, I was told it’s not required and that I shouldn't need it, which is misleading since it was a crucial part of the product to prevent condensation.Overall, I feel misled and disappointed, especially since I was led to believe the item was coming back into stock when it was actually discontinued. My friend's recommendation of Tackle Tavern as a reputable shop now feels misplaced. Very disappointed with how this was handled.
You should only buy in store. Online they were awful to deal with. I bought a solar tackle mk 2 pop up bivvy and those are pricy. For this purchase I got; 1. I buy the last one avalible 2. They later call the next week saying they actually had no stock, I chose to wait as they get stock at the end of that week 3. The next week by the Wednesday I still haven't heard back. 4 They say they will ship it. A day or so later its still not shipped and someone replies to an email on the day I sent it finally and gets it sent. 5. The bivvy arrives and it is damaged. 6.after contacting support yet again, I get offered Wednesday for a swap. I accept... as predicted it did not get swapped Wednesday. 7. It got swapped at a later day. The new bivvy was good. 8. For all this hastle I was originally offered a mention of freebies and goodies... the week after i got my working bivvy I got offered £8 off an order... the bivvy had gone down in price a week after I had ordered by £5... the best offer was £12 off... by that point id already decided to not give them any of my money when I spent weeks worrying about a £340 bivvy and had to deal with more stress than wa si clues here. As with other reviews very few of the staff in the online section are helpful at all.Just buy in store. Otherwise Support your local tackle shops, then anglian direct instead. They sell the bivvy for the same price and I would have had much better service. I like supporting small businesses but the online store for Tackle Tavern is utterly awful if you have to deal with Support.Edit: I also forgot to mention that they had In stock listing's for the bivvy multiple times while I was waiting for mine to be both send and replaced.
Claim your business profile now and gain access to all features and respond to customer reviews.
ferriswheelpress.com
canvasbynumbers.com
astrologerjoe.com
lakelandpaints.co.uk
djpainters.com
image2emb.com
thatverynight.com
eknightmedia.com
yourstuffmade.com
leisurecentre.com
