Review Time
Very poor customer service 2 times they…Very poor customer service 2 times they took my order and didn't deliver the parcel i ordered the same parcel April they messed it up and ordered the same parcel again in September and they filed to deliver the parcel. They took very long to refund customers money. DONT BUY FROM THIS COMPANY YOU ARE GOING TO LIVE TO REGRET IT !!!
Hidden import duties. They should make it plain what you will pay when you import to the UK and they don't. Buy from them buy all means, buy their delivery is very slow. I've had items arrive from China quicker. And their customer service is terrible.
People who say there are hidden charges are deluded ,it very clearly states all charges since Brexit, you have to be a fool to have not read that,A Good Company that do and charge EXACTLY what they say .Please learn to read before writing a bad review as its not fair.Tom Feeney , a customer who has learnt to read
!!!!!!HIDDEN IMPORT DUTIES!!!!!!!£60!!!So incredibly p1ssed off that our little charity has been charged nearly £60 by Thomman's courier. Because Thomman DON'T tell you there are import duties, it would've been so much cheaper to buy in the UK or Amazon etc now!!! It totally feels like we are being held to ransom to receive our delivery! Won't be using them again obviously!!Avoid. Avoid, Avoid!!
For a month and a half i've been trying to buy a guitar and they kept stalling the whole process by rescheduling the date of their stock arrival. I wait for two weeks and as soon as we approach the date they tell me that the delivery has been moved for another two or three weeks effectivelly wasting my time. Im sure that they know at least a few days in advance whether they're getting them or not but instead they preffer to wait for me to call them and discover that for myself. Pure waste of time.
BUYERS BEWARE! Not a scam site but it certainly feels as if I've been scammed. So many additional at the door charges. Delayed delivery and 0 customer service. save your time and purchase equipment elsewhere. Do not be tempted at their prices like I was.
I highly recommend this company I tried to source a drum and they were the only company that had one in stock, I’ve used them a couple of times and their prices are really good Good communication and tracking quick delivery will def use again 10 out of 10 👍
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