Name: ticketmaster.co.nz
Telephone: 000000000
Rating: 4.2

Lacey Harris Guest

Excellent customer service

Would like to thank Jessica at Ticketmaster for such wonderful service concerning refund for Rod Stewart concert.Very professional and the refund was paid back in to my account quicker than I had anticipated.Thanks Jessica.

Date of experience: Aug 09, 2020

Jill Guest

5 years ago

Excellent service

Excellent service. I put a request in for a refund for the Rod Stewart concert on Thursday 6th August. I had confirmation email within minutes. Refund was in my account next day. Well done Jessica.

Date of experience: Aug 07, 2020

Anna Fleming Guest

5 years ago

I wasn't expecting such a quick…

I wasn't expecting such a quick response to my refund request!

Date of experience: Aug 07, 2020

KP26 Guest

5 years ago

Fast and helpful response to refund…

Fast and helpful response to refund query for a canceled concert. Refund was received within 24hrs.Thanks

Date of experience: Aug 07, 2020

Jemmy Butler Guest

5 years ago

Many thanks for your quick response to…

Many thanks for your quick response to our email and refunding our money.

Date of experience: Aug 06, 2020

Aleana Patterson Guest

5 years ago

Awesome service thanks

Excellent service thanks! Needed a refund processed for an event postponed and it was done immediately! Thank you very much!

Date of experience: Aug 06, 2020

Valerie Brown Guest

5 years ago

Excellent service thanks

Excellent service thanks! Needed a refund processed for an event postponed and it was done immediately! Like within minutes of me submitting the request. Thank you very much!

Date of experience: Aug 06, 2020

Lillie C. Guest

5 years ago

Not being able to select ones seats was…

Not being able to select ones seats was the only problem from memory.

Date of experience: Aug 04, 2020

olamt91 Guest

5 years ago

I've just had a great experience…

I've just had a great experience getting my problem sorted out. I made a mistake with the date and I first spoke to Kim who was helpful and understanding followed up by emails from Jessica who solved the problem perfectly. Excellent customer service and would definitely book with Ticketmaster again. Thank you. Joanne.

Date of experience: Aug 04, 2020

Andrea Howard Guest

5 years ago

A good experience over all

Helpful call centre staff explained how to get a refund on an event which had been postponed due to Covid-19. I followed the instructions to submit a request online, and got my refund within an hour. The only reason this is not a five star review is that the Ticketmaster website is a bit hard to navigate, to find the form for a refund. But a good experience over all.