Name: ticketmaster.co.nz
Telephone: 000000000
Rating: 4.2

Adora Taylor Guest

Happy with quick service

I've heard bad things about Ticketmaster globally in terms of contact times, refunds etc. While I did initially find it frustrating trying to find an actual contact form where I could enter details and not just be redirected to an FAQ page, once I found this and submitted my request, I was pleasantly surprised with the response.I was provided with a refund for something that has been postponed, not cancelled, but is seemingly unlikely to go ahead any time soon.From initial message submission to receipt of refund it was less than 24 hours, so I am very happy with the outcome and the service provided.

Date of experience: Aug 20, 2020

Kiea24 Guest

5 years ago

Awesome to work with and super fast…

Awesome to work with and super fast responses

Date of experience: Aug 20, 2020

Kyle H. Guest

5 years ago

Awesome

Awesome, efficient service. Quick & easy. Have always used them & Will continue to use them in the future.Thank you

Date of experience: Aug 20, 2020

SB20 Guest

5 years ago

Quick and easy

Quick and easy. Even when I needed a refund for a cancelled event.

Date of experience: Aug 20, 2020

Callum Price Guest

5 years ago

The steps for getting a refund for a…

The steps for getting a refund for a rescheduled concert were easy to follow and the request was processed quickly.

Date of experience: Aug 20, 2020

Charle Guest

5 years ago

Give this person a raise

Stacey provided great service to me in sorting out new tickets for a postponed performance in quick time and went the extra mile in following up with me in getting better seats than originally offered. 5 star service!

Date of experience: Aug 19, 2020

Dorothy Walker Guest

5 years ago

Thank you heaps for the refund was…

Thank you heaps for the refund was really looking forward to the blues crusaders

Date of experience: Aug 19, 2020

Horace Wilson Guest

5 years ago

Excellent service

Excellent service. Refund was in my bank account the very next day. The online refund process was simple and quick. Thank you

Date of experience: Aug 19, 2020

Jeanie Howard Guest

5 years ago

Super fast refund

Thank you for the quick communication and very fast refund.

Date of experience: Aug 19, 2020

Marshall Rogers Guest

5 years ago

Wow - what service !!!!

Refund for Blues match was in our account in less than 20 hours. The instructions for getting the refund were incredibly clear. This was the best piece of customer service and good old-fashioned 'getting it' that we have experienced in a long time !!!