Name: ticketmaster.co.nz
Telephone: 000000000
Rating: 4.2

Wilbert W. Guest

Great service and support

Great service and support. It is a shame that we are unable to attend the event on this Saturday due to my spouse’s health condition. We are very grateful for the support from Kayla the staff at the TicketMaster. Thank you again. Rasmussen’s family

Date of experience: Apr 21, 2023

Swordac37 Guest

2 years ago

Quick response

I received a response within an hour and my request was accepted. Thank you for a great service 😊

Date of experience: Apr 20, 2023

Freddy Morgan Guest

2 years ago

I had not received my refund yet

I had not received my refund for a cancelled concert due to my card expiring. After I finally found the email I replied giving my details. Literally 5 mins later my refund had been actioned and into my account. Amazing. Thank you Jeana and Team

Date of experience: Apr 19, 2023

Betsy Clark Guest

2 years ago

I accidentally purchased two lots of tickets

I accidentally purchased two lots of tickets for the same event. Jeana was very quick to reply to my request and offered a refund. Very pleased with Jeana's service and the outcome!

Date of experience: Apr 12, 2023

TheWiner1069 Guest

2 years ago

Awesome prompt response from customer…

Awesome prompt response from customer service

Date of experience: Apr 11, 2023

Leroy Hughes Guest

2 years ago

I had difficulties with my ticket…

I had difficulties with my ticket order. You had a “Help with these tickets” option which meant I could make contact with you to arrange for a refund. The refund was successful as well. Thanks Ticketmaster!

Date of experience: Apr 07, 2023

Maude Cooper Guest

2 years ago

Thumbs down to Ticketmaster, thumbs up to Jeana in customer service!

Generally, I am not a fan of Ticketmaster, but since I am rating my recent experience, I have to give 5 stars, not to Ticketmaster, but specifically to Jeana M on their customer service team.They were great and were able to clear up confusion in my refund request for a show that was rescheduled. I was originally asked to fill out a form because Ticketmaster claimed by payment method had changed since I purchased the tickets. When I replied that it hadn't they passed my case along to Jeana M, who figured everything out and got my refund sent back to my original payment method. Thank you, Jeana!

Date of experience: Apr 04, 2023

Nigel Barnes Guest

2 years ago

Billy processed the ticket refund…

Billy processed the ticket refund before I had logged out of my Ticketmaster account.Superb speedy service.Ngā mihi nui, Billy.

Date of experience: Mar 31, 2023

EF Guest

2 years ago

Super speedy resolution

Had a query that was a bit out of the box and Jhandie quickly resolved it for me! So appreciative, as is my 73 year Mum who be able to see Rod regardless now 😃