Name: ticketmaster.co.nz
Telephone: 000000000
Rating: 4.2

JH Guest

Great and Quick!

I needed help with refunding part of my order, and Billy was able to sort this for me very quickly and very professionally, very impressed. Thanks so much!

Date of experience: Mar 08, 2023

MB90 Guest

3 years ago

Good help with a refund

I needed to refund one ticket and w found my request for refund dealt with within a few days of being sent through. I was helped by Billy, who was friendly, professional and prompt.

Date of experience: Mar 07, 2023

Mavis Rogers Guest

3 years ago

Jhandie was very quick to action my…

Jhandie was very quick to action my request for a refund for my concert tickets. They were polite and pleasant to deal with.

Date of experience: Mar 01, 2023

Karyn Adams Guest

3 years ago

Great Customer Service from Jeana M.

Initially had an issue with the Elton Jon refund.. But if you ever get the Customer Service Rep called Jeana M. from Ticketmaster NZ - She is fantastic! Clear easy to follow instructions & my refund sorted in a few hours back in my credit card, wow. Many thanks, John T.

Date of experience: Mar 01, 2023

Simon Morris Guest

3 years ago

I sent my EFT request for an Elton John…

I sent my EFT request for an Elton John refund nearly one month ago and heard nothing back and did not receive the refund. So one week ago I asked on the status only to receive this: "thank you for sending in this request we have passed it onto our finance department for processing. Please be patient" blah blah blah. They did nothing with my last request and now I'm supposed to be patient again. They've had my money for over 3 years. Useless.

Date of experience: Feb 28, 2023

Melody Guest

3 years ago

Too slow to handle refunds

Too slow to handle refunds, they've had my money for this cancelled event for nearly 4 years all up. Just not good enough.

Date of experience: Feb 27, 2023

Ruth Carter Guest

3 years ago

Awesome Service

I have been really impressed with the service I have had from Ticketmaster after the cancellation of Elton John.I jst left it to them & they sorted everything as soon as they could.Thanks guys & thanks Henry😀

Date of experience: Feb 26, 2023

Nancy Fisher Guest

3 years ago

Time management

I know you're a busy business. But the time it took to get back to me had let me down. However the fact that you replied has given me reason to trust you, should I decide to purchase through you once again.

Date of experience: Feb 25, 2023

Elena Guest

3 years ago

Prompt replies and helpful information

Date of experience: Feb 23, 2023

Abner Guest

3 years ago

Great service - beyond belief!

Jhandie was super fast in replying and refunded my Elton John tickets straight away. I went into my internet banking and the payment was already in there.